February 2024 by Sphynx Studios
2 packages in 2 weeks that I?ve sent from this post office haven?t reached their destination and have stopped tracking at East Grinstead. It seems that something is being incorrectly handled with the ?print label at post office? QR codes received from eBay.
February 2024 by adam finnigan
Never answer their phone!
January 2024 by Wayne Parkinson
Probably the most unorganised PO in the history of the PO rude staff that seem to be on a permanent go slow it?ll be quicker to get the bus to Crawley to use a PO than use this one.Avoid at all cost this is an embarrassment to East Grinstead.
November 2023 by Kay Kay
The Post Office counter was still closed after 9.00am. The manager had still to arrive. The assistant had no idea when this might be. Maybe half and hour? Unacceptable.
June 2023 by Luke
Rude and rotten staff. Every time I have been in this place they act as though they are doing you a favour. They can't even say a simple hello or smile. Avoid at all costs!
June 2023 by Amy Metcalf
Went in for renewal of passport bald man behind desk was rude after i told him I couldn't do it online. He insisted i could but giv website said I couldn't because it wouldn't take my passport photo and I needed to go in to a post office to sort it.
March 2023 by Jamie McIntosh
Rude staff. Absurdly long waits - EVERY SINGLE TIME. Never an apology to said wait or any level of customer service offered. This place is a waste of space.
March 2023 by Declan Morgan
Terrible customer service and incredibly slow, especially from the foreign bloke. Joke of a post office with an awful queuing system and expensive prices
November 2022 by Becca Clark
Worst customer service!! Especially from the lady. I go regularly to return parcels and on more than one occasion she?s ignored me even being there and carried on talking to her colleague. When she does acknowledge you it?s as if you?re the biggest burden to her day.
August 2022 by kemy crown
Waited in line for a bit before I was attended to at the foreign exchange section.
May 2022 by Sue
A huge thank you to the staff at London Road Post Office for their help yesterday when I realised that I had put the wrong house number on a parcel I was sending. When I called to ask for their help they very kindly retrieved the parcel and amended the number. The parcel reached its destination today. Thank you so much!
May 2022 by bertie malco
I went here to get a coded passport photo, the chap behind the counter was only too pleased to assist and make sure I selected the right photo format ect.
April 2022 by Chris
Relatively quick service, just needs better opening hours.
January 2022 by ryan heslip
No warning that they closed now for 3 weeks for refurbishment. So only 1 post office in the whole of east grinstead now..
December 2021 by Stuart Cave
Be weary of any 5 Star review of this place.If you like coldness, rudeness and bad organisation, then this is the post office for you!The lady behind the counter would do well to mind her P?s and Q?s.Only use this place if you absolutely have to.
