September 2025 by Daniel
First time was very tasty
July 2025 by Ell Row
Best Chinese in east Grinstead don?t skip the crispy chilli beef it?s soooo crispy same as the prawn toast and the salt and pepper chicken is also 10/10??? have been desperate to find a good Chinese in the area as I?ve tried them all and was really unimpressed with the quality but New Jade Garden smash it out the park everytime. Proper naughty bit of scran that
July 2025 by N R Gee
First few times we picked up really nice then had a delivery was horrible, tasteless & doughy chicken balls, dishes lacked flavour. Thought we'd try again as we thought maybe delivery on a busy Friday was why, picked up on a Sunday the curry sauce tasted like nothing, salt and pepper chicken was plain and dry not seasoned at all, beef in black bean bland and tasteless. Won't be returning as it's wasting money at this point.
April 2025 by Issi McCall
Originally given the wrong order. My order finally came 1hr 20mins after ordering. No apology just got shouted at down the phone. Mostly very bland dishes. Won't use again.
February 2025 by mark shergold
Ordered online very early to be delivered at 19:00, 19:20 food hadn?t arrived, rang them to find where food was and a very rude woman said it should be here as driver had left at 19:10, 19:50 still hadn?t received it so rang again and was told he should have delivered it, it arrived at 19:53 and was freezing cold.
Driver told us that he had 3 other deliveries before us that they made him do. They didn?t care that the food was stone cold, no apology for the nearly an hour late delivery or the cold food, she spoke to me as if it was my fault?.
Absolutely disgusting service?
AVOID THIS PLACE LIKE THE PLAGUE ??.
December 2024 by Neil A
Been going here 20 years and still never a bad meal. Can't recommend more highly!
August 2024 by Shelley Waymark
I always get my Chinese food delivered from Jade, it's the BEST in East Grinstead by far!! So very, very tasty, full of flavour, and delivered quickly and hot by friendly staff. Once, I went in to Jade when I passed the restaurant, and ordered my food, and the staff were so funny and friendly and helpful. And food really fabulous. Keep it up Jade. Love your food, very authentic, and tasty!! Worth more than 5*! :-)))))
August 2024 by kalamara greek
Worst meal I have ever had delivered.
First time I had placed an order with New Jade Garden and definitely the last.
every item ordered was awful, dry, tasteless and nothing was fresh.
July 2024 by Oliver Weisflog
Excellent delivery service and website let down by the food. Generous portions but food either tasteless or overspiced. Prawns with ginger had no ginger. Chicken with cashew nuts had more onion than cashew nuts
July 2024 by Joel Fletcher
Very nice
May 2024 by Khizar Mahmood
Nice chicken chow mein
October 2023 by Erin Watts
First time trying. We ordered an hour and a half in advance, arrived half an hour later than it was supposed too. When called they just said it?s out for delivery but could not give a time. The curry sauce had absolutely no flavour and had a nasty after taste so ruined the rest of the food.
July 2023 by Tom Larsen
Very good
June 2023 by Hel
Food was passable, but a lot of it lacked flavour. Prawn crackers in particular were very bland, as was the prawn toast and the crispy seaweed tasted a little off too. Mushroom chow mein was very nice though. However, will be going back to ordering from my usual place in the future.
June 2023 by Samuel Southon
Food was incredibly tasty and good value the service and atmosphere was outstanding. Super kind and funny