December 2023 by Mand J
I don?t know how but they always manage to forget something from my order.
December 2023 by Simon Smith
Tasteless chicken in a 1mm thick bun served with soggy chips while local kids use the place to charge their electric Scooters. We were going to dine in but it was freezing inside and the scooter kids opened the door every time someone closed it. Ended up eating some in the car before binning the rest.
December 2023 by Alex L
Not too crowded. Great for family meal out.
December 2023 by Alex Barnes
I?ve ordered a couple times from this kfc and every time their is always a issue with food that I?ve paid for that hasn?t turned up and when trying to get in contact with them no
November 2023 by Georgina Roberts
Absolutely disgusting. Ordered 2 meals for me and my brother. Two meals that werent the same at all, and part of my meal came on his instead of mine. First issue was that his meal was about the size you would give a toddler. Second issue was, the store opened at 11, got pur food at 11:30 and it was cold. The third issue was that part of my meal was on his. I respectfully went up and complained, I was nice about it and they started raising their voice at me, which was when I started raising my voice. The staff were extremely unprofessional and rude, very disrespectful, and they stared at us the entire time we ate. Absolutely disgusting. They should hire staff who actually care and want the job. It was 11 am and they literally just didn't want to be there. I don't like mcdonalds but it would have been much better than the cold meal I had in KFC. The next issue was, the cold drinks were actually warmer than the meal. The gravy was also still hot even after I finished my cold meal. £32.90 for food that wasn't even remotely good
October 2023 by T M
Ordered my food from this shop three hours ago. Delivered by KFC Deliveroo just now. The management at the shop were rude as was Deliveroo helpline. Who told me they can compensate me with£4. My order was £18.96. There are missing items too. Never order takeaways from this shop. The food is very cold and ruined. They have the audacity to send it with missing side orders too.
October 2023 by Paula Roberts
I wish I could give minus stars! The chicken pieces were more like sparrows, despite the store opening at 11, the food was cold when received at 11.30, the staff were beyond rude and stared at us the whole time until we left, very intimidating!
October 2023 by Kai Bateman
This place is a disaster from start to finish. The staff are very slow rude and not helpful at all. My wait time was 35 mins to be told I?ve got to wait an extra 4 minutes for the chicken to be cooked. If I could I?d give it 0
September 2023 by David Walker
??? | ???? ?????????Worst KFC in the United Kingdom. On several occasions absolutely abysmal.Even in perspective to ?Restaurants? like Crawley and Tonbridge this place is a joke.KFC need to sort this mess out. Too many ?Restaurants? are turning into complete disasters!
September 2023 by Alff Smith
Very rude staff who are lazyFirst I was told I couldn?t pay cash but the person after me could pay cash (racist) then had to wait 35mins for my food (there was only 4 people in the restaurant and I was the second) then I was told I hadn?t ordered any chicken wings yet it says it on my receipt that I payed for them once I got my food the chicken wa dry
September 2023 by daveczaz
Worst KFC in the United Kingdom. On several occasions absolutely abysmal. Even in perspective to ?Restaurants? like Crawley and Tonbridge this place is a joke. KFC need to sort this mess out. Too many ?Restaurants? are turning into complete disasters!
August 2023 by Chris Organic
Had mostly terrible and below average experiences here. Staff probably need more training cos they just can't copeVegetarian options: Very limited, usually not availableKid-friendliness: Average
August 2023 by johnathan ainsworth
This is twice now I've been To KFC and Jesus are you cutting back on food for something. Getting like 7 chips in each portion my gravy and mash is 1 3rd full and my drinks have so much ice in them. There's cutting back then there that.. must be new management. Hopefully won't be there much longer.
August 2023 by Raymog Actil
Place looks tatty and the chicken tastes like cheap chicken. So bad I threw it away. I would probably rate the East Grinstead branch as the worst I've ever been to. Really sub par.
August 2023 by Ed Thompson
I am struggling with how best to articulate how shockingly terrible KFC in East Grinstead actually is. I can't even rate the food, as apparently a postcode that consists of just 4 houses next to each other was impossible to find. The service in store, when I went in to re-order, lacked any empathy or willingness to make a mense, even going out of their way to create a environment where even a colony of ants wouldn't feel welcome. Needless to say, I left feeling grateful that they couldn't be arsed to cook up some fillets, pleading less than 1 hour before closing wasn't long enough. I left feeling 100% confident that any offering would undoubtedly be a massive disappointment. If you want KFC and you're in the area, take heed to good advice and don't bother, save yourself the disappointment, time, and money ?
