December 2023 by Stuart Chilmaid
Nice place on a cold
October 2023 by Peter Jones
Much improved after the makeover. Still lacking in natural light, but they can't do much about it. Now they just need to keep it looking nice. Only issue was the member of staff only offered medium or large drinks. Obviously trying to upsell from regular!
October 2023 by antima sharma
The staff here is very friendly and kind. I am a regular customer here and I would recommend it for sure! I had a flat white the other day and it?s was so damn good. Worth
October 2023 by Amr Elasst
Very clean, renovated caffe , friendly staff and excellent service.
September 2023 by Jessie Langridge
Worst Costa I've ever been in. Ordered a hot chocolate, asked both ladies if they could call me up when it was ready as I had luggage. 20 minutes went by, nothing. Went up to the counter and the man making drinks was friendly and apologetic, obviously hadn't been told to even make my drink. Both ladies at the till were useless and unfriendly and just about gave me a refund. It all seemed to be a mess and I was very unimpressed.
September 2023 by Ellie Newell
Horrible experience. Whoever the owners are, left their two employees, one on their first day it seemed and the other a very kind girl who was doing everything as well as dealing with customer complaints. Her name is Yasho, she was incredible and so apologetic, she tried to resolve every situation but unfortunately being on her own that was absolutely impossible. As for the other girl she was very polite and apologised for the delay on the till but she should not be put on till without proper supervision or training. I work at Starbucks and I thought the service was absolutely disgraceful. The two owners then came out and started helping as if nothing happened and there weren?t a queue of unhappy customers. This costa is horrific and I will never go here again. Also THEY TAKE MISTAKES OUT OF THE EMPLOYEES PAYCHECK. Maybe if you actually were present on shift to help these two lovely girls there would be any mistakes.
September 2023 by H3794KWdannym
Waited long for my coffee and staff are very unhelpful ,guy that seemed to be in charged had no clue what he was doing - place is a mess
August 2023 by Paul R
Worst Costa I've ever visited. Awful. Staff didn't have a clue. One poor older staff member seemed like she carried the rest and looked totally fed up. Cold coffee, drinks mixed up , wrong food. A comedy of errors. Won't bother again, especially with so many independent coffee shops to choose from..
July 2023 by JT Anderson
No paper or soap: Dirty toilets: told by batista in charge there was no fresh soap/paper replacement in the building: What do the staff use to clean their hands? Potential hub for spreading diseases? Long queue: tetchy staff: poorly served drinks - NEEDS IMPROVEMENT!
June 2023 by Bradley Kite
You can never go wrong with a Costa coffee and these guys are proof of that, staff are great especially bridgette , never had a long wait in here and everyone is always quick and polite.
May 2023 by K8y K
Needs a new fit out. Tired decor and furniture. Staff not that communicative.
May 2023 by Carl Walker
Decent cafe, nice staff, clean and cozy.
May 2023 by Linda Morris
Service haphazard. Coffee was bitter and the latte was more froth than coffee and not hot.
May 2023 by Nicole Waite
Disgusting toilets, even the kitchen looks gross. My rule is not to eat somewhere that has a gross toilet.. so took a look at the kitchen area.. yup won?t eat here
May 2023 by Martin boreham
Toilets dirty with No hand soap. (classy Costa )
