October 2023 by Katie Hamnett
I visited Wickes in Crawley today and the female manager was fantastic! I didn't catch her name but her customer service was brilliant. Thanks so much.
August 2023 by K S
Fantastic experience from designing our new bathroom with Richard at the Crawley store and then the installation by Alan and his team who were allocated to our project by Wickes. We would highly recommend both Richard & Alan (& his team). We absolutely love our new bathroom!
July 2023 by Lee Bristow
great store.... over last 3 months they have really turned it around... some good bargains and now you can find what you are looking for. friendly staff
June 2023 by Eric Xia
My online shopping experience with Wickes is the worst I've had in the UK. The delivery of my order was postponed four times with various reasons, and it took nineteen days for the goods to finally arrive. There was no explanation or apology from anyone. How can one possibly consider going back to such a store?
June 2023 by J S
Went into store to collect a leaf blower that the website said was in stock. Not on the shelf, couldn?t find one staff member in the store, just one person on the till stressed up to her eyeballs with a queue 12 people deep. She radios a chap, he?s hunting high and low for it, can?t find it. Everyone disappears, I?m left standing around with no idea what?s going on, staff getting agitated and snapping at each other so I walked out.
May 2023 by Kali Seeley
**ZERO STARS. Wickes Crawley have two members of staff with not a ounce of people skills between them. One man with glasses has a terrible attitude problem. He was alongside a lady with brown hair who was also rude and extremely unhelpful. It wouldn?t go a miss to get them some customer service training. I never do reviews like this but appalling service, I wouldn?t suggest approaching either of them. (They were working on 7th April 2023)
May 2023 by M C
Good place to go if you want to see what one of the worst branches in the U.K. looks like. Shambles of a shop, unhelpful staff, stock all over the place. Dismal.
April 2023 by Lord Mayor of Westergate
Large Wickes in Crawley industrial estate, staff don't seem as nice as the ones in my more local store on the other side of the south downs
April 2023 by mandy mills
Went for wall paper as advertised on line but don't sell any in the store bit of a wasted Saturday to be honest
April 2023 by David Knight
Very chaotic, lots of aisles blocked with trolleys and forklift being used for restocking shelves. Just mad busy today, not normally like this
April 2023 by Neal F
Won't be shopping here again as they have joined in with the County Oak ANPR car park camera scams now in the car parks and send you £100 invoices if you shop a little too long.
April 2023 by Michael Simpson
Well stocked quantity materials and products. Plenty of support staff on hand.
February 2023 by Richard Law
Great store with polite and very helpful staff.There is plenty of room to monover around when you have trolleys of large items, plus the staff are always willing to assist you in placing your items in your vehicle.It is a very easy process to order, click & collect, but the store always has plenty of stock in-store.
February 2023 by John Fleming
Nice range and cheaper than competitors on most items
February 2023 by Mutaz Rahman
Well organized warehouse,lots under one roof...quality stuff. Worth a visit.
