I was served by a wonderful lady called Ameen. She was extremely helpful and caring. She helped me out with choosing an amazing perfume which I must compliment that it’s one of the best ones I have bought so far.
July 2025
I hope Amie’s boss sees this! What a sweet girl so lovely and kind had a fantastic shopping experience with her! Helped me pick out a Chloe perfume that I’m obsessed with. 5* service will definitely be returning !
July 2025
Lillieth in Crawley is a ray of sunshine, love having her serve us and give us tester on different scents . Won't go anywhere else for our perfumes Please stay here Lillieth.
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
