December 2023 by Ray Harkin
I am very please with my new glass. They fit perfectly and I can see very clearly through them. All the staff were extremely helpful both on the day I had my eye test and choose my new frames and also on the day I went to have them fitted. Many thanks to Specsavers for the fantastic service. I felt like no question I had to ask was not a problem for them to answer. Once again many thanks to all the staff for a fantastic service.
December 2023 by Dad Mooney
Had a good experience at Specsavers with polite staff very helpful and friendly professionals, got my new glasses and all is so much clearer now thanks...
December 2023 by Liz Love
Excellent and friendly service from start to finish
December 2023 by Shakeel Bagwan
Excellent service. All staff members are supportive and helpful.
December 2023 by Sandra Wagner
Very professional and friendly service
December 2023 by Louise Dutfield
I was very grateful to Michelle for her help in trying to help fix my glasses. When she couldn't she tried to find a similar frame that my lenses could be transferred to. This wasn't possible at that time. I was due an up to date sight test which i booked for a week later. It was Michelle who helped me choose my new frames during that appointment and gave me her honest opinion and knowledge.Joy the optician was also very professional and friendly.I also had help from (sorry I don't know her name) but a lovely lady with blonde hair/glasses who was very welcoming and seemed genuinely happy to help and assist me. Nothing was too much trouble and she was very friendly on my 3 recent visits
December 2023 by ganesh
?I recently visited Specsavers for an eye test and eyewear prescription, for safety glasses and I must say, I?m thoroughly impressed with their service. From the moment I stepped in, the staff were welcoming and attentive, making the whole experience pleasant.The optometrist was not only professional but also incredibly knowledgeable, taking the time to explain each step of the eye test thoroughly. Their attention to detail and expertise instilled confidence in me throughout the examination.The store?s selection of eyewear was extensive, catering to various styles and preferences. The staff assisting with choosing frames were patient and offered valuable advice, making it easier for me to find the perfect pair.Moreover, the entire process, from the test to receiving my prescription, was smooth and efficient. I encountered no issues with wait times or scheduling, which added to the positive experience.Overall, I?m highly satisfied with Specsavers. The quality of service, coupled with the friendly staff and seamless process, has made me a loyal customer. I?d wholeheartedly recommend Specsavers to anyone in need of professional eye care and stylish eyewear.? G.Singh 09/12/23
December 2023 by Andrew Lane
Had a eye test and new glasses, left eye still out of focus, was told to wear them in for two weeks,still no change, told me they can give me another test but none available at the time I want. So going to get a refund. Poor shoddy service either the test was wrong or the prescription was incorrectly made. So three weeks with out of focus specs and I have to get another test done from somewhere else. Never use Specsavers again.
December 2023 by Ame
Always so helpful - very friendly staff. Always do a great job!
December 2023 by Malik Bilal
Recommended, they really go way beyond coustomers expectations
November 2023 by Shelby Whits
The pre-screen was good The sight test was good! After that I don?t know why I bothered. I wasn?t taken through the various varifocal lens choices, the sales assistant showed me only the £69 frames and then told me glasses would cost £189 but was given no choice. When I said I couldn?t afford it and wanted two pairs she gave me a white tray and told me to choose. Absolutely disgusting. Even when her work was checked by a dispensary optician no one checked I had been given a choice.I was then asked or told a quick pick up would be easier so I don?t need to wait. I wasn?t given a copy of my prescription!It?s the most horrible experience. Never again and all because I couldn?t afford the price
October 2023 by Netsai Makuwaza
Excellent service from all staff at Crawley Specsavers! Was satisfied with everything!!
October 2023 by Lorraine Lee
Very professional staffTook care of my needsExplained the product well
October 2023 by Jane Williams
A great experience. Good service
October 2023 by pharcyde
Great service, very polite staff