December 2023 by laur 1989
Good shop, masses of stock and variety, well laid out, staff friendly.Reason for dropping 1 star is poor location due to car park being too small, can be tight and fighting for a space at times.
December 2023 by Rachel Blake
Purchased a car seat from here... was shown how to install it on their demo chair in the store . Got home to find the way I was shown to install it was intact the wrong information after search3ing online i installed it correctly. I phoned the store to inform them that the staff are giving out false install instructions and the guy I spoke to couldn't of cared less if he tried ... at the end of the day, it's a health and safety issue as it regards road safety
December 2023 by Andy Kane
Its a good toy shop but be careful of the scam they've got going with the ANPR cameras in the car park. If you're there longer than 2 hours you get a £100 ticket even if you're spending money in the store. On contacting their customer services they tell you that its not their company policy to help with the parking fines. Shoddy.
December 2023 by Elizabeth Bloxham
A lovely helpful young lady called Emily helped me and my husband pick a pram today and she was exceptional. How does she remeber so much information, she is a wonderful asset to your company
November 2023 by johnson paula
visit this store to get pram, it?s a big store n variety of baby items,and lovely mia was so helpful
October 2023 by Vultran Vektor
Just want to say thank you to your colleagues at the top gaming section.They where brilliant and helpful in all ways possibleThank you
October 2023 by Ray Creasey
Great toy store. Helpful staff. Good range of items.
September 2023 by Catherine Sayers
Nancy is the rudest person I have ever come across, very obnoxious and she should not be working with the public
September 2023 by Suzanne Boswell
I called Smyth's in Crawley a week or so ago as friends overseas who we were flying out to visit wanted a certain toy for their baby. Very few in stock in entire country and no stores with click and collect. Maddie who I spoke to went onto the shop floor and put one by so my husband could pick up on route to work clients, as he was passing.The next day staff were quick to point him in the right direction and they tested the toy with new batteries as the demo ones were not working.Top class service so thank you to all at the store. And just to say that our friends baby is totally made up with his Tickle me Elmo!
July 2023 by M.O
Very nice place for kids, and such a very lovely, helpful man in the kids' car section
June 2023 by Lisa P
Amazing my daughter luvs the squishmallows there
May 2023 by Sofiane Javeed
Great selection of toys. Terrible customer service. If I had to name and shame, ?Kira? the girl at the tills has the worst attitude. She is rude and has no communication skills.
April 2023 by Golden Gamer
Wow, omg, I've been here quite a few times now, but today I was more confident and spoke to different workers, and they are so lovely! 2 different ladies were so very lovely and helpful to me and my family finding our lego trains and rainbow high dolls. So amazing, I love the shop, always have, but the staff are so friendly and amazing, thank you very much xox
April 2023 by Gabriel
Huge selection of Legos . Its a big shop so plan ahead your time :)
April 2023 by Joe Beach
Very helpful service, baras took the time to listen to all of our needs and ensured we made the correct purchase . Will most definitely be coming back.
