July 2023 by Google user
Busy as you'd expect but served quickly. I made the mistake of saying that I was eating in and had to pay £17 for a salad, crisps. Pret bar and tea. I gave the Pret bar back and got a refund of £4.10.
April 2023 by J P
Pret coffee is absolutely vile, butter dishwater. They serve filter black coffee but charge like it's fresh out of the machine. Starbucks is just the other side of the Witherspoon's and they serve much better black Americano. Staff are not very friendly either!
March 2023 by ValeriaV1424
My daughter and I went to Pret at the South terminal to buy some drinks and lunch for takeaway. We were served by a young, rather miserable, lady who doesn't bother to say ?hello? ?please? nor ?thank you?. I even had to repeat the order as she didn't pay any attention to what I was saying. The last straw was when she pointed her finger at me without saying a word after the drinks were ready for collection. I was standing there close to the counter, that was definitely unnecessary! It appeared even another customer got appalled by that behaviour and made a comment. This kind of attitude is unacceptable! I was polite to her, and there was absolutely no reason to be treated like this. In some countries, pointing a finger at someone, especially if they are in close proximity to them, is considered rude! My 11-year-old daughter said how extremely rude that person was. You have spoilt my morning young lady, learn some manners!! This is to you Aazeen K at Pret in South terminal. Pret, customer service training is overdue.
February 2023 by Seb Gorlov
A great place to go when you need to find a quick option for breakfast lunch or dinner before a flight, Pret a Manger Gatwick Airport covers all meals. They usually have a lot of options anyway but this Pret was really well stocked and had many different options. I was very happy with the prices and the quality of the food.
January 2023 by Leon Wator
I am using LGW airport in regularly last 2 years and order strong Flat White. I noticed that strong Flat White is NOT strong as other places. I would say it taste like latte!! Yea, I am also aware these people who serving us are busy for whole shift but not excuses to add extra shot? it doesn?t take long
December 2022 by Adrian Baral
Foods alright for airport food and there are some healthy options. Prices are fine too. The Cappuccino is not a Cappuccino but some weak tasting coffee drowned in a quarter liter of milk. Good place for a snack to go though!
December 2022 by Michael Dziubinski
Brilliant experience at Pret, good service, fast and not rushed. A clean and friendly pret.
November 2022 by Lodovico Gavotti
Not a long wait, hot croissant and good cappuccino but the smile of people makes the difference (especially when you have an early flight!The Spanish lady taking the orders made my day! Dale!
October 2022 by ReadThe Review2022
Honestly I?m not a fan of any of these types of places. Not knocking anyone but just too commercial for me. Seems like staff are quick to move you on and as it should be too, so I kind of avoid.But seriously. Aisha and Aymen working in the departure lounge at Gatwick, have shown me customer service skills I haven?t seen in a long time.Sincere, Curteous, Well mannered, Informative and Organised.Wish you both all the happiness and success in your futures.
September 2022 by nilesh palkari
Pret has number of counters which makes queues moving fast. I liked the wraps as they give the wrap preheated and taste is also quite good. Overall a good a nice and fast treat if you don?t have too much of time to board.
July 2022 by alinacornea
Spend 40 minutes queuing for a coffee. I understand that is busy, however these new guys don?t care about anything and they are moving/spinning around without sense. Lots of mistakes, there was a full chaos!! My strong espresso actually it?s a dirty water. Today I cancelled my subscription. Bye Pret!
July 2022 by ellen grogan
Terribly crowded - Pret is soo good and popular that they clearly need more outlets at Gatwick.People with kids struggling to negotiate crowd etc. I felt v sorry for them.Don't even need to comment on food really, tasty healthy fast, catering to veggies and Vegs. Great pastry too.Coffee could be stronger for my taste - but that's just a personal thing.
July 2022 by Jamie Bond
Sandwich nice. Place packed. Dirty. No one clearing cleaning tables. Captive audience or it would not be so busy... manager needs to step up I'm afraid..
June 2022 by Arthur Silva
Decent food and coffe given its all pre-made and picked from shelves. But how come you sell a Jamon-Beurre without butter? Not even mayo or any replacement even.
June 2022 by Manuel Daza
I recently visited London for a business trip.When I headed back to the airport I had quite a lot of time till my flight, but everything was too crowded.Since the queue in Pret-a-manger was moving fast I went in. I must confess, that it wasn't very appealing as many of the shelves were already empty, so I took mostly what was left... but it was SUPER TASTY.So I can recommend it and without a doubt I'll repeat.
