March 2024 by I Am RA_n
For a local stay for business in Crawley, location is perfect. Vegan options at breakfast & dinner, impressive. But the stand out point and the trigger for this review?absolutely AMAZING service and gorgeous energy from the waitress, Sofia! It?s a 5 stars review for her, stand alone! Honestly, I?d come back here and have the same food just to have the pleasure of being her customer. I?m in Crawley for a hectic set of exams and her genuine warmth, caring and welcoming vibe certainly took the edge off! If only I didn?t have such commitments the next day, I?d have loved to stay for another beer ??
March 2024 by Andrea
Absolutely terrible experience.
March 2024 by Kate Dixon
Marcin is an absolute hero!Recently stayed at the Gatwick premier inn and Marcin was so friendly and very helpfu.He took the time to help us and solved a huge problem for us as I forgot to pack something I needed for my trip.Thank you so much for all of your help, you are a credit to Premier Inn!P.S. The restaurant, bar and room were perfect and slept brilliantly before an early flight!Rooms: So comfortable, clean and quietFood & drinks: Delicious food! And huge portions, plus the cocktails were spot on ?
March 2024 by Alexandra T
Always a pleasure to stay. I love their beds with clean, bright sunny rooms full of light, most welcoming this winter. There were delicious breakfast choices, (I loved the black pudding and sausages) friendly, warm and accommodating staff, the chefs are always ensuring there is enough in the buffet section of diverse options even stocked with vegetarian sausages (which I did not try) and all my requests were fulfilled promptly. Additionally Manor Royal is close to regular buses to Gatwick Airport (immensely convenient) and walking distance to Tesco, M&S, Aldi, other great brands and the golden nugget- Cherry Lane playground which is a must if you are traveling with a young one. A pleasant experience indeed!Walkability: Immensely important to me since I like to be able to retrieve all necessities, even close to Hobbycraft, if you love crafting.
March 2024 by Yummy Ma
Clean and spacious rooms. Easy to get to and delicious breakfast. Many thanks. Only down side is have to pay for parking so remember this on check out.
March 2024 by Laura Schulz
absolutely lovely, I felt home from the first second. Has everything you need for a night between two flights. I sincerely recommend this ???
March 2024 by Andrea N
For a business trip it'll do if you are in the area. Otherwise there's nothing to do around.Rooms are just ok, cleanliness as well, there is much room for improvement.Food choice limited and not amazing.Staff friendly and helpful.You can only book through their website (no Booking or Expedia) which is not a plus either.Overall, just ok. For a few days it'll do.
March 2024 by Troy Pretorius
Standard Premier Inn offering from this hotel but it is in need of a refresh. Tired carpets and bathroom.
March 2024 by Gus Barrett
Good breakfast comfy room
March 2024 by Nicholas Penhaligon
Some rooms in need of update, which apparently is in progress. Great service including breakfast.
February 2024 by Josh T
Basic food in restaurantCouldn?t check me in without a call from my travel agent,Dropped my laundry off on a Thursday morning and it sat at the front desk all day. Their laundry prices are exorbitant though. £37 for 3 under shirts, 3 socks and two underwear. They couldn?t even return it to my room with an apology.There are some nice waiters, but they are very protective of their section of the restaurant and don?t want you sitting in certain areas despite the place being nearly empty. Premiere seems to have a bit of predatory monopoly like Starbucks.
February 2024 by Barghah Masoome qum S W A S ghura
All night cold not hot water very bad experince exuse nobody use this room that's rubbishNoteworthy details: Not happy
February 2024 by Caron Russell
One of the best Premier Inns we've stayed in. Great clean and spacious rooms. Really friendly staff and great food. Only problem proved to be the parking issue we had on leaving. Really handy for Gatwick airport parking.
February 2024 by Dimitris Chrysos G.
Average. The check in was one of the worst i ve ever hadRooms: Average roomBathroom not nice
February 2024 by Darron Hartas
Our favourite hotel when travelling from Gatwick. Check in is quick in the booths and the rooms are always very tidy and smart. Beds very comfortable.
