January 2024 by Joanne Webb
Overall no problems and would return there, thanks.
January 2024 by Rebecca Dawkins
I cannot comment on the in-house service because my food was delivered.Placed an order on New Years Eve for myself and 2 guests to find all of my food burnt and completely dry!! There was hardly no cheese on all 3 pizzas with the margarita ones bone dry and hard to even cut. Even my child complained at how tough the dough was.My bruschetta wasn?t even edible!!The dough balls were disrespectful!! The chef clearly didn?t care one bit when placing food in their boxes.Very disappointed
January 2024 by Sam Proud
So disappointed after ordering one of my favourite classic pizzas. The Fiorentina. After waiting for an hour, it arrived. The yolk had been broken, so was hard boiled. This iconic pizza of course needs a runny yolk. I asked for another specifying a lovely runny egg. The replacement came quickly but it was exactly the same as the first. lol. The waitress was apologetic, offering to try again. My family had finished their meal by now, so I settled for this one. My happy memories of this pizza dashed and ruined. It was bland and doughy too. Not impressed at all. My wife thinks I am being too unrealistic ?It?s Pizza Express. In Crawley.?Maybe it?s a training issue, or the chefs in Crawley can?t be arsed. Maybe my wife is right. Worse to consider is that all Pizza Express Fiorentinas have lost the runny yolk because of food safety fears. Either way, Pizza Express, shame on you.I?ve previously enjoyed eating at Pizza Express for many, many years, in many towns, not just because it?s great for kids. Maybe it?s time to reconsider that.
December 2023 by Chris Curran
Very tasty pizza, shame they didn't have any pizza cutters , very tasty though
December 2023 by Ben Jackson
1 waiter and 1 cook, what a joke!! Food was alright but took ridiculously long.There were only 5 tables in and they were turning people away ?
December 2023 by Paul Anderson
Waited over two hours for our starters, wrong toppings on one pizza, the wreath pizza was a ring of crust, (no pizza) with a salad in the middle, sent back, dough balls are only half the size they used to be.
December 2023 by Can Yavuz
Found this branch online. Turned up to be told they don?t take walk-ins, bookings only, due to complaints and bad reviews, even though 2/3 of the restaurant was empty. However they did kindly (and they were kind), point us in the direction of Pizza Hut as an alternative (thank you).1 star to the restaurant, 5 stars to the staff.
December 2023 by Lisa Peacock
Well what can I say. Booked here for a birthday celebration. Was seated at our table and waited half an hour to be offered a drink. Had to go find someone in the end to take our drinks order. Staff were having a chat at the bar area. Then had to go find someone to take our food order. Staff were more interested in getting takeaway orders out the door rather than those sat in the restaurant. Several times we had to go shut the fire exit doors that delivery drivers were using because we were freezing. Delivery drivers were being rude because we shut the doors. When we did finally get our food it was cold. Yes we got 50% off our meal after complaining but it should never of got to that situation. I have used this restaurant many times in the past and never had a complaint. It's bad enough when 1 person complains about bad service but our party of 6 were less than impressed and none of us will be returning
October 2023 by Joe Ovenden
Meh?..came in on a very quiet weekday. The service was akward with the waiter leaning and watching me eat. The new dough balls are a chef Mic special. Greasy and stuck to the bottom like pva. Toilets haven?t been checked since 11am.Great place to shelter from the rain but not worth diverting to visit.
August 2023 by - Broom
As you would hope for fresh hot tasty food.Maintenance a little poor inside holes in stair wall that had been filled by a 2 year old it looked like & looking a little tired inside.
August 2023 by Jenny Clarke
The two staff we interacted with were just lovely...very friendly and keen to make our meal a good experience. Their friendliness definitely added to the positive experience we had. The food? Freshly made and very delicious.Atmosphere a bit challenging as Crawley is grim in the evening, and we were the only ones on the restaurant when we got there. So how were we treated?...wonderfully and attentively :)
August 2023 by Maddie Farrer
Excellent service tonight from Adriana. She was always on hand to help us and polite from start to finish. Lovely service and evening thanks to Adriana. Will be returning.
August 2023 by Ig Thk
Ordered twice online, both times pizza was thiner than paper, almost no cheese and few ingredients.
August 2023 by Doug Alley
Just been refused service due to a lack of staff. The whole place was empty but they couldn?t serve as they only had one chef! Absolute joke. Paid £4 for parking to be turned away. Shambles.
August 2023 by Ellie Lowin
I quickly popped in here the other day for some lunch, the food is always delicious but I was amazed by how lovely the girl serving me was! It really made my lunch that bit better, I'm sure her name was Jennifer so thank you for making me smile!
