9:30AM - 5:30PM
Unit 79AM - 6PM
9“They were absolutely fantastic piercing the second hole in my ears, talked me through the aftercare and gave me a 20% off voucher for a pair of earrings which I purchased today.I asked to see quite a few pairs and nothing was too much trouble, they were so patient.100% recommend this store, customer service is outstanding!”
“Lack of staff, had to wait ages, then to be told they wouldn't extend my exchange date. They didn't have the size in the item I wanted exchanging, and I was told I would have to change it for something else. I wanted what I had, nothing else !!??”
9AM - 6PM
Lower Mall“We were contacted to extend our insurance cover for a necklace. On examination, a defect in the clasp was discovered. It has been repaired and cleaned, and looks good as new.First class service from all the team at the Crawley branch. Many thanks!”
9AM - 6PM
County Mall“Amazing customer service. Lady was amazing who was alone in the shop but was handling everything amazingly. She appeared to be very busy but she didn't let the workload affect her customer service at all.”
“Went into Crawley store today. Was served by Aleena who was so lovely and patient with me whilst I chose a new ring set. No pressure to buy or rushing me. Highly recommend and love my new ring set! Thanks.”