July 2023 by Tony Holden
It sells fancy chocolate. Not much else to say.
June 2023 by Donna W
The sales assistant at the Newcastle shop was amazingly helpful. I bought lots and have since followed her advice about storing and enjoying great chocolate and drinks
December 2022 by ahmed farooqi
Went there with my wife today. Friendly staff, asked if we were ok and if we needed any help. Told them we have the velvetiser but didnt get thr mixed selection set that was meant to so proceeded to buy one. Holly then kindly offered us a free box of the chocolate gateaux flavour with our purchase! Very grateful to Holly and the friendly nature of the shop
September 2022 by Amy O'Kane
Lovely open shop, always well stocked and neatly presented. Friendly staff
August 2021 by Sarah Smithers
Hotel Chocolat is my absolute favourite place to buy chocolate! So many flavour combinations and always taste fabulous. Although some of the items are a little expensive, the Selector packs are excellent value.
September 2020 by James Bucknall
I have to say that my experience in the shop (Crawley, County Mall) today was fantastic. The staff were professional with a good degree of empathy, warmth and laughter. How refreshing! Thank you. Oh and the chocolates are excellent too.
September 2020 by Patricia Moore
I would like to say how impressed I am at the " Hotel chocolat " located in Crawley mall shopping area.Fantastic selection of merchandise , which i purchased & was very pleased with the chocolate , great flavour.The sales lady , Janie, was excellent with her customer service. So friendly !.Thank you.Patricia .
July 2019 by J-Boy D
A little small but has everything in there x the best chocolate
July 2019 by Christian Bass
Great chocolate, expensive, but worth it.
July 2019 by Sam Green
Staff super helpful and advising the best current offers
July 2019 by Jeff Richards
Wonderful staff. Too much choice!
July 2019 by Robert Downs
Lovely staff and chocolate.
July 2019 by Barbara A Moore
Assistant was really pleasant. Lovely chocolate.
June 2019 by Giuseppe Tammaro
Great variety of chocolate reasonably priced
May 2019 by Ann Inward
Love the company. The variety of chocolate is superb.
