March 2024 by Peter
No low sugar chocolate options. Given the increased prevalence of diabetes - this is a very curious gap to have.
July 2023 by Tony Holden
It sells fancy chocolate. Not much else to say.
June 2023 by Donna W
The sales assistant at the Newcastle shop was amazingly helpful. I bought lots and have since followed her advice about storing and enjoying great chocolate and drinks
December 2022 by ahmed farooqi
Went there with my wife today. Friendly staff, asked if we were ok and if we needed any help. Told them we have the velvetiser but didnt get thr mixed selection set that was meant to so proceeded to buy one. Holly then kindly offered us a free box of the chocolate gateaux flavour with our purchase! Very grateful to Holly and the friendly nature of the shop
September 2022 by Amy O'Kane
Lovely open shop, always well stocked and neatly presented. Friendly staff
August 2021 by Sarah Smithers
Hotel Chocolat is my absolute favourite place to buy chocolate! So many flavour combinations and always taste fabulous. Although some of the items are a little expensive, the Selector packs are excellent value.
July 2021 by Matt Brodey
Great chocolates
July 2021 by Ivo
Nice chocolate!
September 2020 by James Bucknall
I have to say that my experience in the shop (Crawley, County Mall) today was fantastic. The staff were professional with a good degree of empathy, warmth and laughter. How refreshing! Thank you. Oh and the chocolates are excellent too.
September 2020 by Patricia Moore
I would like to say how impressed I am at the " Hotel chocolat " located in Crawley mall shopping area.Fantastic selection of merchandise , which i purchased & was very pleased with the chocolate , great flavour.The sales lady , Janie, was excellent with her customer service. So friendly !.Thank you.Patricia .
July 2020 by Anniecat Pope
CHOCOLATE!!!!
July 2020 by Sorin Sorin
Lovely
July 2019 by James Champion
Who doesn't love chocolate
July 2019 by renee michel
Chocolate Dreams!
July 2019 by Lucy Daniel
Good chocolate