March 2024 by Ollie Fg
Fantastic customer experience from Jack here at Crawley, I was on the phone to my partner discussing a delivery date time as it was going to be a while and he proactively called a different office and arranged this date to me moved up by about 3 months! Very helpful and turned a stressful situation into a very good customer experience
October 2023 by Anna Mathiot
Thank you to DWF! Helped us match scotia beading to our engineered wood and ensured it arrived on time for installation. Can?t remember his name but the man working the late evening shift was extremely helpful!
October 2023 by David Gibbon
Very good and knowledgeable service in the Crawley branch. High quality products.
September 2023 by Giustina Scherillo
Been in this morning for a quote and the gentleman that helped us (unfortunately I do not have his name) was very helpful and took time to show us differnt products trying to match two different types of floorings. Also privided us with contact details of some fitters in order for us to get a quote from them. Very nice service and will definitely go back!
September 2023 by Mark Ashmole
Very helpful advice given. We ended up with a product we are really pleased with.
August 2023 by Alan Webb-Moore
Very polite and very helpful
July 2023 by Steven Bloomer
A decent experience, staff were helpful and it was useful to visit and see the different types in store. I feel missold on the 'additional 15 year warranty' they added on though, as the material itself and the installation of it are both protected - one installed properly the flooring has an 18 year warranty. I was advised by the fitters that buying the extra in store warranty was superfluous.
July 2023 by Connor Roberts
Great service, very helpful and Ryan was also very polite.
May 2023 by Mood UK
Jake was very helpful and had good product knowledge
May 2023 by Branden Michael
Fantastic service! Would highly recommend!
April 2023 by David Guthrie
Very friendly and helpful staff. Good range of products. Would recommend for anyone looking for engineered flooring in particular.
April 2023 by Colin Parsons
Attentive, I wasn't followed around and pressured. Knowledgeable
April 2023 by Dan Smith
Excellent service today at Crawley store
November 2022 by Elena Papa
Very polite and helpful. They guided us not only on what type of flooring but also recommended someone to lay thr flooring
November 2022 by Jane Levi
Everytime I call this store the staff are so helpful they understand the customers point of view and always give great advice
