December 2023 by Abi Chambers
Use it because I have to, absolutely stinks by the milk aisle and has for years, can never get everything you need shelves are always empty, staff rudely cut you up in the aisles while ?stacking shelves? no respect from most of them, particularly younger staff seem to not realise they?re in customer service? and self checkouts are rarely manned, end up waiting 5+ minutes in the self checkouts for authorisation, least favourite co op in both Crawley and Horsham needs better management but continues to deliver bare minimum, for premium prices.
December 2023 by ratt atouie
Useless, they complain about theft yet this place is robbing everyone, by far the most expensive convenience type store, has staff that are rude no one that operates the self service checkouts, they just leave u standing there, I hope they do pull out the area so we can get a tesco
November 2023 by ASAP TAXI
Good location and great service, especially bakery
April 2023 by Princess
Do not order grocery from here with just eat. Our items were missing and stolen! It?s disgusting they still allow people like that! Not nice when you work all day and come home to mission items you paid for!
December 2022 by Fabio
Shelves are barely full worth going if you looking for bread and everyday products they never stock 1.75 cokes only 1lt and only one till operating.Most of the staff is helpful but not my favorite place to stop
July 2022 by kayleigh thompson
Everything is great service and the staff etc except the prices, I've noticed the cost of items in coop is on average at least 3x more expensive then tescos or asdas, you can barely get 5 items for £10 it's getting ridiculous...
July 2022 by Sian Walton
Out of date food delivered no customer service at all disgusting will never buy from here again sending food that goes off in a day so not fresh no refund or apology disgusted
July 2022 by Fabio Orlando
Just a convenient store doesn't have a broad range of essential products, checkouts are always slow.
June 2022 by Tomich27&1217 Gamer
Barbara the manager is very rudeShe can't shout to customer with no reason ? absolutely disgusting behaviourI have opened a formal complaint with coop
April 2022 by Sian Goodwin
Out of date food delivered no customer service at all disgusting will never buy from here again sending food that goes off in a day so not fresh no refund or apology disgusted
March 2022 by Adam Crowhurst
As you'd expect from your every day local. Pop in, grab what you need, pay and leave.Unfortunately some negatives. Their self service machines are slow and they have a persistent leak/damp issue in one or two of their aisles from the ceilings that as been ongoing for a while.
January 2022 by Jenny Davies
I shop there because it is convenient. Selection is generally good, although the meat and fish have been poor of late. A little expensive for some items, but I guess that is the price that you pay for convenience! The self service tills are probably the most temperamental that I have used - there is an art to using them! It is a bit frustrating when you then have to wait for ages to have a member of staff come to sort the issue out.
January 2022 by Ramon Haro Marques
Rough customers and bad customer service. Also, nearly every customer and employee don't wear face masks... Helping NHS...
January 2022 by Greg Rix
Rundown and basic, but with consistent mould in lamp fittings, leaks in the roof, unsafe flooring and a general feeling of uncleanliness. Avoid unless desperate
November 2021 by C T
stocked ok. but only 1 staff on tills and rest stocking shelfs. have to que everytime morning noon or night. ive stopped using this branch because takes so long to get served.
