February 2024 by Bella
Rude and stuck up female pharmacist, thinks she can diagnose like a Dr.
December 2023 by ray upton
I've been going to boots in maidenbower for 25 yrs, and the service is getting worse, not enough staff, been told my prescription was not ready have to go back this afternoon, I put my prescription in Dr's last Wednesday, so why does it take so long to get it ready. Was told they need at least 10days for it to be done. Ridiculous
December 2023 by Andrew Traian Stanescu
Avoid this with all costs.Lazy staff, rude and no apologetic after waiting 15 min for a shelve product ....
October 2023 by Jack halstead
Long wait times, poor stock quantities. Seems under staffed and over worked. Multiple times have had a prescription be missing items and have to come back another day
October 2023 by Christopher Stevens
Very helpful and friendly
August 2023 by Rachel Vickers
Understaffed, generally closed at lunchtime. Doctors next door will send prescription over and say it's there within an hour - no chance
August 2023 by Tony Holden
How can it take 40 minutes to collect a prescription and to be told by another customer who was waiting too, that this is normal. No apology or explanation for the waiting time given. Obviously this local pharmacy provides an inadequate service to the community. Do not use it.
August 2023 by Emma Wasley
Avoid! It?s slow, unhelpful and the most shocking service ever!
July 2023 by R M
Wait times to pick up prescriptions are absolutely shocking. Clearly very understaffed. I have to come in monthly and it is always the same. It's a busy shop and management at Boots need to address this.
May 2023 by 2Wulfmaer
I really object to stating my name and address and my medical matters outloud inside a busy store when collecting a prescription. What happened to their GDPR obligations and protecting my personal data?I understand that they have to go through an Indentity Verification process but these staff seem to have no regard for customer privacy or Data Protection at all. Really annoying!!
April 2023 by angela blain
I have only given one star I have been using this chemist for nearly two years now to collect meds for my disinter who has learning difficulties. Certain members of the staff are very rude to myself or other family members collecting meds . And have experienced their rudeness to other customersYou order tablets and they are never ready when you go to collect after 48hours being told now that it is now 3 working days before collectionI have been a week later to in collect and still not ready . I?m normally a very patient person whoDosent like to moan but it?s the rudeness of some of the staff I am getting upset about so I?m changing chemist now
February 2023 by Aleishia Phinn
Incredibly disorganised. I?ve been trying to pick up my medication for 3 weeks and never in stock or hasn?t been ordered. They never answer the phone and they?re opening hours don?t work for anyone who works 9-5 and the close for an hour over lunch so when are you supposed to pick it up! Some of the staff are lovely but most ignore you, refuse to make eye contact and are not helpful, it?s just ?sorry we don?t have it? . . . With no offer to help or offer any suggestions.It?s also not fun standing in a queue for 30+ minutes each time to be told they cant help you, sometimes outside in the rain as the pharmacy is full.I?ve changed pharmacies now as it?s not worth the hassle.
February 2023 by Jo Sinden
Rubbish. Stand in a queue for ages before being served, never answer the phone after the surgery advises to call them to prepare yr prescription. Service is very slow.
January 2023 by adele smalley
My biggest issue is they close for an hour over lunch everyday but it?s not published anywhere. They have a poster on the door but not even the Boots website confirms they close.They also rarely answer the phone. Otherwise when you go in they are always helpful and serve people as quickly as they can.
December 2022 by Steve Hammond
This has to be the slowest pharmacy I have ever visited, If i could avoid it I would.
