May 2021 by Sue Crane
Berkeley Home Health Sussex provided daily care for my father for the last 2 years of his life. I cannot praise the organisation or the carers highly enough. The carers were always jolly and uplifting in their approach to him; were very skilled, kind; caring; respectful and compassionate and never made him feel uncomfortable in his increasing dependency. My Dad was a very independent person and was initially reluctant to have carers but almost immediately he was won over by them and he was from then on happy to have additional care as his needs increased. The carers and the management worked in partnership with me and I always felt my wishes were listened to and accommodated. The office were very efficient at letting me know of any concerns the carers had about Dad; of increasing or decreasing Dad's care package at short notice; and discussing with me the options for increased care towards the end of Dad's life. I cannot convey enough the profound difference the carers made to my Dad?s final years and the differences they brought out in him. He changed in response to their special care. He became happier and more outgoing. He started to engage more in conversations; and to look forward to people coming into his life. I too was happier because my responsibilities as a carer to Dad were shared and I had more time to enjoy our time together.I would absolutely recommend Berkeley Home Health Sussex as a truly wonderful organisation whose carers gave to my Dad the quality, compassionate, and skilled support to live independently which was at a level that was beyond compare and reflected exactly what I wanted for him
