December 2023 by Onur idiguk
Today I been in Chichester vodofine Amber she was so help full thanks to her xx
October 2023 by David Osborne
Went in yesterday to change my contract, young man was of no help. Not the first time either, seem to remember the same in my last two visits. Zero customer care/helpfulness/willingness.. strange attitude, manager no better. Called customer services who were brilliant however. So localised issue
October 2023 by anthony ?Punishment team? phillips
I walked in to the store this morning to get some assistance with my vodafone phone. I was welcomed by a young man (16?) Drinking his milkshake or something similar. Then to be told he couldn't help! Really unprofessional service. What has happened to good customer service??
September 2023 by Bill Walker
Totally incompetent. First assistant said I would be charged £25 for him to transfer data from one phone to my old phone so newer phone could be sent for repair. I said ok. I patiently waited while he served others or played with his own phone. He then said he had to go and his manager would take over. Neither of them realised that both phones needed to be connected to the internet then 3rd assistant discovered it couldn?t be done because older phone is too old. This took half a hour but to be fair she was actually helpful where as first assistant and manager were incompetent or caring. This took 3 hours and 2 trips back to the car to pay for parking.This after trying to organise a repair service online through Vodafone and that system failing, I thought a visit to a shop would help. Not helpful at all. Furious.
August 2023 by Michael Parker
Went in with a problem which they sorted in quick time. Thanks
July 2023 by Graham Triggs
Good service.
June 2023 by Gemima L
I went in because I wanted to get a new contract , and Karen was really helpful and kind.Thank you Karen!!
May 2023 by Pauline O'Hare
I was dealt with in a timely manner by a charming young lady, resulting in a new and cheaper mobile phone contract.
April 2023 by S Williams
My phone had been driven over by a Discovery ? and was dead as a dodo. Walked out with a new phone and a new contract, all hassle free and no pushy selling. Special mention for George who was covering from another store. He was charming to deal with. One happy customer.
April 2023 by Colin Bennell
Very helpful and patient staff. Spent a lot of time helping my friend Mark with a new phone. Thanks guys.
February 2023 by David
I've been coming here for years now to renew my phone when able to. The staff are always helpful and knowledgeable. I have always been really happy with the service and the products available.
February 2023 by Claire Potter
The phone number is generic and only leads to automated questions and answers which never actually get you through to a REAL person. Hopeless.
December 2022 by Derek Sparkes
Garry sorted my phone out, as I couldn't phone out. Brilliant thanks.
November 2022 by Toby Finneran
Very efficient for sorting out a sim swap issue!
September 2022 by Nigel
Update: iPhone finally collected - in store sales person was efficient.Disappointing Experience. I tried to pickup a new iPhone today that had been delivered to store. Online agent confirmed delivery date and the in-store sales person confirmed arrival.However I?m not allowed to take the phone until the store has opened my delivery, added it to the system and text me?It?s a shame as online and over phone Vodafone agents are very good indeed. This lack of flexibility can?t help their high street image.
