March 2024 by Mark Collins
Felt really looked after by every staff member were met from the second we stepped in until we left. Food was outstanding. Great atmosphere
March 2024 by Arlene Powell
Always a pleasure to e served this amazing food by the fantastic
March 2024 by Vic Bishop
Didn't stay here just had dinner. A good meal served efficiently by friendly staff.
February 2024 by Sasha Danilova
Lovely restaurant. Food was 10/10 and the service was brilliant too, will be coming back again!
February 2024 by Ester Davis
Had a lovely meal there for my birthday. Cheerful staff and good food. As it was a Tuesday we got a glass of fizz each and had we gone for the set menu there would have been 20%off what more could you ask for.
February 2024 by Rupert Grant
Fantastic food. Probably the best place to go out in Chichester for a top quality
February 2024 by Pam Underdown
Last minute decision to go to Chichester for lunch, so glad we did. Lovely restaurant, fantastic service (very well trained and professional staff), really enjoyed our roast dinner. My starter of the pork cheeks was delicious and the roast beef was very tasty. Tender beef, nice thick gravy and proper roasts! Only slight downside was both dishes weren't piping hot. Highly recommended. Will be back soon.
February 2024 by TheFuturist
The service was good, but the food was bland and neither myself nor my girlfriend enjoyed it very much. My starter and main (pork cheeks and a beef-based replacement for the pork main course) were tasteless, and my girlfriend said her starter was similarly tasteless (she had the soft shell crab) and her main didn?t make any sense (sea bass with a sauce that tasted like nothing we?d ever had before, and not in a good way). The only decent course was the cheese we had for dessert. I hope it was just a bad night for the restaurant; if it wasn?t then I don?t recommend it.
February 2024 by Alison Timms
This restaurant seems to have unacceptable communication issues and absolutely terrible customer service which totally ruined our evening.As someone making a booking with a Guide Dog the restaurant were sent a special request as part of that procedure. (A table next to a wall and away from any entrance or exit was requested so the dog could settle out of the way of everyone.) This is usual and never a problem with any other restaurants / pubs / hotels etc. Our booking was confirmed by email and was nearly a month before the booking date.Then we received a phone call a week before the booking when the special request was again checked and confirmed.Then a few days before the booking we received a phone checking we still wanted the booking. Once again the special request was mentioned and confirmed.Then on the day, two hours before the booking we phoned the restaurant to check all was okay and we were reassured by them. Once again the special request was checked.Then 15mins before our booking we received a phone call asking if we were still coming as we were late. We were not but we reiterated our special request then too.When we arrived we were taken to a back room and given a table not next to a wall, right next to the entrance to the room which both public and staff use, and one very close indeed to another table. The staff fussed around, leaving us standing in the middle of the restaurant, with several different staff informing us that was "all they had", offering us the chance to sit and wait for they "didn't know how long" in an outdoor terrace (in February!).Absolutely no kindness was shown or reasonable apology for an inappropriate table. We were offered a credit note for drinks at another visit but since we are from Worcestershire and after our insensitive treatment this was pointless and felt like a way of being fobbed off.We were very disappointed indeed having had the restaurant recommended for our holiday in the Chichester area.However The Ivy around the corner, despite turning up without a booking, were sympathetically outstanding in their welcoming, staff politeness and kindness, accommodating the dog and serving very good food.Needless to say we would not recommend Purchases to anyone.
February 2024 by Reuben McCauley
Unbelievable experience. Crem de la
January 2024 by PammieAM
Last minute decision to go to Chichester for lunch, so glad we did. Lovely restaurant, fantastic service (very well trained and professional staff), really enjoyed our roast dinner. My starter of the pork cheeks was delicious and the roast beef was very tasty. Tender beef, nice thick gravy and proper roasts! Only slight downside was both dishes weren't piping hot. Highly recommended. Will be back soon.
January 2024 by Amanda Ovey
We had a delicious meal. I had the smoked duck followed by the beef Wellington. My husband enjoyed the soft shell crab and fillet steak. Couldn't fault the dishes.
January 2024 by Kate McHale
My partner and I stayed for 1 night.The room was lovely and cozy, I really liked the decor, a great shower and comfortable bed.We could adjust the temperature which was great as it was very cold out.The team were really friendly, there was a really nice bar, breakfast was superb and all right in the centre of Chichester.We both loved our stay and will 100% be backWalkability: Very central
January 2024 by James Dart
Drinks only this visit. Cosy outdoor space. Great selection and knowledgeable waiting staff, no need for a drinks menu.Lovely heated outdoor space.Walkability: In the high street easy to find. Parking nearby (council) and near the theatre and other venues.Taxis can pull up outsideFood & drinks: Great varied selection, not all drinks are on the menu so "classics" are available on request
January 2024 by K Parker
I always enjoyed going for drinks/food to Purchases, but yesterday was a big disappointment. Yes, yesterday was a NYE and a busy day for them, so I understand not all the staff were so experienced, but we deserved at least a proper apology after the waitress spilled drinks on our table. We, four of us, got there in the late afternoon and sat in the garden where it wasn't very busy that time. Firstly, bringing drinks that weren't even for our table to us and then spilling all three drinks all over our table and us (two of them redish colour, seemed like tomato juice or similar in them) without a proper apology. The drinks went on my gloves and my husband's coat - I was glad that I had a blanket over my new coat, so the blanket got it instead of my new coat. I really liked Purcheses, but I think we deserved at least a proper apology, at least from the waitress who caused it. Telling the manager/owner that drinks got spilled over our table and over us, he got a waiter to clean the floor. The waiter came and threw a bucket of water on the ground and left. At least the owner/manager came to clean it properly, as well as the table. We finally got our drinks. Asking for the bill at the end, the owner/manager brought the bill to us and I really thought that he will say at least you can have a drink on us given what has happened, I jokingly make a remark about a discount for the disaster, but he just charged us with and took the whole price and left.After going there for a few years, I was really disappointed with how the issue was dealt with. What a shame as I told our friends who came to visit us for NYE from London about that place, and although we all understand that it was a busy day for them and this can happen to anyone, we thought they really could deal with it all much more professionally. What a disappointment...
