February 2024 by Tina Mansfield
Great for a quick shop
February 2024 by Tony Gough
Very helpful staff
February 2024 by Elizabeth Thody
I was bothered by a man who wanted me to give him money in the queue He was a real nuisance so I approached a member of staff who did very little about it and was uninterested in helping me I shall not shop there again and wonder where Marks and Spencers standards have gone and care for the ordinary law abiding customerHow sad that I cannot feel safe at your brand
December 2023 by Laurence Marrs
No toast available, despite being advertised as a breakfast item at 09:15Reason: they have no bread ?really?A marks and spencer food hall with no bread?
December 2023 by nigel foskett
Cafe is terrible for warm food. Really poor experience.Such slow service and no real customer service, from disinterested staff. OK if you want to grab a sandwich, but then just use the food hall.
October 2023 by Jack Ingram
Great store which is always very well stocked.I always go self service but the staff I encounter are always very kind and chatty.I love M&S for the quality and variety of food they provide.Exiting the car park is quite honestly a joke. Some days I avoid shopping here just to avoid the distress of trying to get out.However, the store is brilliant.
September 2023 by Mr Leney
Stopped at cafe and the lady Elizabeth was very kind. We were waiting for a sick dog and although she was closing she didn't rush us at all - thank you!
August 2023 by P Easby
Purchased family punnet of good looking strawberries however when I opened them ( later that day) at least half were slimy ( can be seen in punnet floor) had to use the good side and throw the soft and slimy side. This was not obvious through the packaging. Checked the date, expiration tomorrow ( should have picked up on this while in store) Nevertheless I never thought M&S produce would be below par. Will stick to another supermarket for my strawberries!
August 2023 by A S
Shopped here 2 Saturdays ago, I brought my own shopping bag. Paid for my items at a manned check out till, even chatted to the lady about how to get a gift card. Then I visited the toilet before leaving the premise. As I approached the exit, a security called me out. I was obviously very surprised and asked why. He answered saying he saw me walking around the store ( obviously, that?s what shoppers do) then went into the toilet and then out. ( this guard is obviously not doing his job properly, where was the part that I went to the toll and paid for my items). I proceeded to say he can always check my bag, then at a glance he saw my receipt peeking out of my bag, he then said, oh.. you?ve got a receipt and asked me to go.My question here is 1) these days, self check out do ask if you require receipt. What if, I had not had a receipt.2) if I had looked suspicious to him as I was browsing the store, should he not have tailed me from start to finish? He obviously did not, as he missed the most important part of it all. That I paid for my items. After that incident, I never went back into Marks to shop anymore.Felt I was victimised by some inefficient guard.The guard in question worked on the 29th July ( sat) wearing glasses.So, to be accused of shoplifting is totally embarrassing.He might be doing his job but he did not perform it well thus causing grief to an innocent customer.
August 2023 by Jakes Joubert
Ate some breakfast here and the service was absolutely fantastic. So friendly and the food is great
August 2023 by Colin Lacey
The first and only place to have driven me to use the phrase "Can I speak to a manager".Shopping experience was fine, a nice clean, well laid out store, easy to find what you want / need. I live very close by consequently this is, well was, our preffered store over nearby sainsburys.The problem, and reason for the single star review is down to one person, the young man working on the self service checkout.Swiped first item through the self checkout, and the inevitable error pops up when I put it into the bagging area. He comes over, and was rude, and condescending. I follow his instructions errors continue he gets worse to the point where I walked away without the shopping.Not going back.
May 2023 by Christine Martin
Just returned home and after being served by a very rude checkout assistant. No good morning, did not tell me how much my shopping amounted to and gave the most enormous yawn without putting her hand over her mouth. Not the sort of behaviour I expect from M&S
April 2023 by Charlotte Smith
We had a lovely shopping experience today and were served by the wonderful Tracy who was so friendly, it brightened our day! She is a credit to the team.
April 2023 by Rob Smith
Its always nice to have a look round lots of nice food n drinks
April 2023 by terri anthony
On paying for our shopping the cashier who?s name I think is Heidi was very rude and abrupt to myself and my elderly client We will not be returning to the store again
