October 2023 by Chloe Price
I don't like going anywhere for travel vaccines other than my doctors, but due to the shortage of a vaccine I needed, I chose to have them done at Kamsons. I have a needle phobia, but William and the team were truly understanding. William was great, very gentle and I was always seen on time. Very great team here, 100% will come back should I require anything else!
October 2023 by Faith McGrattan
Took me 4 attempts to get my prescription Dr told me it be ready after 5pm and after walking 30 mins in the rain I was told it weren?t ready. Then went the next day to have to wait 30 mins and then my apple pay wouldn?t work and was told to just take the 30 mins walk home to get my actual card but I went and got cash and was told the wrong amount so had to go back and get more cash. So stressful and waste of my time be using boots in the future
August 2023 by james Manning
Terrible service, very rude. Avoid Avoid Avoid at all costs!!!Tescos is 5 mins away and the service there was fabulous.
July 2023 by Sam willis
Very rude lady with blonde hair and glasses behind the till refusing to give an emergency prescription until 2hrs time as working alphabetically, the item was confirmed in stock but she didn?t undertake the emergency request from the GP. Do not use this service.
June 2023 by Natasha Squires
Staff are always friendly. They are always busy when I've gone in but they are always professional and friendly in busy periods.
April 2023 by Kim Morgan
I used this pharmacy for prescription services and in my opinion it?s excellent. Pharmacy staff were polite and professional not only to myself but others waiting. Excellent service on a busy Wednesday afternoon. Thankyou.
March 2023 by Rebecca Taylor
Unfriendly and unhelpful staff, not a very pleasant experience at all. I generally try to use local and independent shops but in this case I will be going back to Boots.
January 2023 by Andrew Matthews (Stavross)
Unfortunately my poor health means i have to visit a pharmacy regularly am glad though Kamsons is very close. All the staff know me by name and am always greeted by friendly professional people who deal with my needs promptly. Thanks to Will and the team for your help and service.. A massive Happy New Year to you all and hope 2023 brings good luck and happiness to you all THANK YOU so much.Andy Matthews.
January 2023 by Jo
Awful service. I only needed one medication on prescription but I was told I'd have to wait 2 hours for it. While I was in the que, I witnessed 2 pharmacy assistants being really rude to an elderly gentleman waiting for his medication. He was only asking if his medication was ready but they were really rude in response. Absolutely no way to treat customers specially elderly people. I don't recommend this pharmacy at all because of the poor customer service and will never be coming back again.
December 2022 by Simon Sullivan
Dreadful service .. If you call, you are on hold for at least 10 mins, every time. Depending who answers the phone, depends on the service you receive. One member of staff is very helpful and polite, another down right rude and unhelpful.. Had to drive to Pulborough Branch to get required prescription filled!
November 2022 by Tyler Drewett-Ormston
Staff are always friendly and welcoming.Quick service.
October 2022 by nervopus 2
I am trying to call about my mother's prescription but have been on hold listening to muzak for 10 minutes twice before being told there is no one to answer, and hung up on. Is there any other way to get in touch, short of driving for 3 hours and walking in? I have always found the staff helpful in person or on the phone but if I cannot communicate then that will be a problem.
October 2022 by alison Laine
Terrible chemist ? the blister packs are rubbish and several time the tablets have just been left loose in the letter box where the pack tore . Latest is instead of putting all the tablets in the pack they left boxes of tablets so I had to put them in myself ? One months worth ? So the following 4 weeks I had to do this ?? And this week I have no blister pack or tablets at all . You aren?t able to ring as they never answer and your just left listening to music for hours and I mean hours or it just rings and rings off ?? I feel they just don?t care and don?t deserve to have this trust or ability to put life?s at risk .
September 2022 by Alison Latter
Had to change pharmacy due to Boots often not being open and often closed at lunch time - the exact time I would often get my prescription. Kamsons is extremely busy as they are picking up many new customers and I feel for the staff. However, they are always polite no matter how busy and stressed they are. They are doing a great job of providing patients with prescriptions whilst Boots struggles to open at all some weeks due to no Pharmacist!!!
September 2022 by Abbas Shaikh
Horrible pharmacy, for one proscription I had waited 4 hours.
