March 2024 by Susan Amey
Not that impressed at being served a hot toasted sandwich and a hot hot cross bun at the same time.The bun was almost cold by the time we came to eat it.Garden centre plants all looked good if a little expensive
March 2024 by Mike Clark
Hillier. Is a nice place for a bit to eat and good lot of plants
March 2024 by Graham Yarney
Have shopped for many years the plants are worth paying the extra
March 2024 by Christopher Collins
Lovely plants and things on sale, but extortionately priced. Cafe was appalling - visited on mother's day with 3 generations of us, hoping for a cuppa and a bit of cake. They had run out of most cakes, but you pass the cakes for sale as you go in, so we bought one of these with our hot drinks, only to be told rudely that we couldn't eat it as it wasn't "restaurant" produce. Why they accepted our money for it (without applying the labelled promotion) was odd to say the least. They then got shirty when we asked for a refund on it! Awful customer service, ruined our day, won't be returning and will cancel membership of their loyalty scheme.
March 2024 by steve Amos
Our local garden centre. Very friendly and good spread of product. The cafe is good but let down because they don't offer a full English breakfast! Shame on you!!!!
March 2024 by Sally Kirk -Stephens
Lovely garden centre but food unimaginative
March 2024 by Clive Blake
Great store
February 2024 by Carole Druce
Lovely peaceful garden place to be in. The plants are always kept in tip-top condition by the very knowledgeable and helpful staff. With so many beautiful plants and shrubs, it's a job to know which to choose. The Club Card also guarantees money off vouchers and extra cream tea treats.
February 2024 by Paul Enticknap
We went there Sunday for a light lunch and drink , but we had to change a tea cup and all the crockery was dirty even the tea pot lid , the actual toastie was nice but the plate was dirty which is off putting, chef seemed stressed to take our sandwich order .
February 2024 by Henryk Kaskow
Very expensive
February 2024 by Peter Holleyfield
Couldn't believe the low level of hygiene in the cafe kitchen; a staff members apron was filthy and she kept rubbing her hands on it whilst preparing the drinks.
February 2024 by Gary Blundell
I have always found the staff at Hilliers to be helpful and polite especially the restaurant staff. In response to the 1 star review left on the 29th Jan 2024, I was behind this person in the queue waiting to order breakfast, they asked for a ploughmans during the breakfast period and then threw their toys out of the pram when they were told politely lunch starts at 11.30 (in fact the electronic menu still showed the breakfast menu). The staff should be commended for how they deal with this kind of rudeness. Maybe they should try asking McDonald's for a McMuffin after 11 and see the response they get! Some people are too entitled!
February 2024 by Jayne Burrows
Went for lunch on Sunday got to the till starting ordering only to be told we?re not serving lunch! then the girl behind said yes we are look at the time. So then we asked to order a ploughman?s lunch when all of a sudden this lady from the kitchen shouted you can?t have one cause we don?t have a delivery till tomorrow! We could not believe it the way she shouted. At no point did any member of staff say sorry about that or anything. We felt embarrassed and even the customers behind said how awful that was handled. We have spent lot of money in the garden centre but I will never return the staff are awful. (In the restaurant)
January 2024 by Debbie Woodland
Great restaurant, friendly staff, always available to help.thank you
January 2024 by Sarah Wootton
I went to the cafe as they had a half price breakfast bap and hot drink on the voucher, I asked for a bap along with hot chocolate because I didn?t drink tea or coffee, I was told it didn?t include hot chocolate, I said the voucher saids it comes with a hot drink, but looking on the very small print it states tea and coffee, then I noticed the women cooking the breakfast that her hair wasn?t tied up or in a net which is not good hygiene. It is a nice and popular cafe and the young girl was very polite, but next time when printing a voucher please make sure it pacific says no hot chocolate in big print and have a vegan or veggie option.
