February 2024 by Pepi Marks
Staff helpful and attentive, enough parking spaces, shop clean and tidy
February 2024 by Phil Stokes
Took my van for an MOT and major service a couple of days ago, I dropped it off at 8.15am for an MOT at 8.30 and was told that it would be ready around lunchtime. I got a call at 9.30 to say that everything had passed except for the wipers and they would cost £56, I told them that I had changed one a few months before with a Bosch one so they said they would only charge me £40. They said that they had another car to service before mine. Then I got another call at 1.30pm saying that the rea brake discs were below the manufacturers tolerances, in which case how did they just pass the MOT? I said to the guy that I would see him soon, it took half an hour to get to the garage and they said that it wasn't ready as the mechanic was doing someone else's car and it would be another 45 minutes and they would phone me, too far to go home so we went for a coffee, an hour and a half later still no call so we went back to the garage and they said that it would be another 10 minutes, my gf had to go to work so she left me at Halfords, 40 minutes later at 4.30pm it was finally really, it was by now too late to take my dad his shopping as he lives miles away and I was going to my brother's for a meal. Not happy that the van passed the MOT with dodgy brakes and because they told me that it would be ready by lunchtime and then done two other cars before finishing my van which wasted my partner's and my day!
January 2024 by Luke Noble
A bit hit and miss.A guy who has all the answers, followed a woman who completely missed the mark.Also they don't have the capability to do larger jobs
December 2023 by Liam Wadey
I am very unhappy with the service that has been provided to me. I took my car into your Chichester Autocentre to get the tracking done, booked and paid online to arrive at 10:30, Brought it in for them early so they had it ready. When I arrived I was told it will be around 2 hours and I will get a phone call so me and my dad went into town on the bus. After 3 hours of waiting I had heard nothing so decided to ring them to see how long it would be as my dad is disabled and vulnerable and was relying on me to which they told me it will be the next vehicle in and will be around another hour. 2 hours later I decide to go down there as I was getting fed up with my dad who is a veteran and disabled waiting in the cold to which I was witnessed to my car being driven around the industrial estate and car park like it was on an F1 track. I get they have to test drive it but the weather conditions were very poor. The order tracking system is next to useless as they don?t update it what so ever. It?s been on arrived at the Autocentre all day and has not changed even when the work was completed. The staff on reception was rude to me every time I rang or spoke to him in person. I will never be going back to your autocentre again.
December 2023 by Stephen Bullas
Went for MOT. Friendly and competent staff. Will definitely go again next year!
November 2023 by Emma Maze
Great place for an MOT, lovely blokes. Great service.
November 2023 by Aiste Laurinaityte
I dropped my car for a brake check as I was having a squeeking noise while braking especially when it's wet. Left a car in the morning and got it back before lunch time with completed and fixed new front brake discs and pads. The price was reasonable and customer sevice amazing. Will definitely use them next time.
October 2023 by Henry Di Mond Jr
Very poor and disappointing customer experience.Cancelled my MOT without any prior warning or attempt to rectify or help.Previous experience was worse as damaged my alloy wheels and then denied any responsibility.Should come with a health warning!Service: General repairs & maintenance
October 2023 by Diana Tolhurst
Was very dissatisfied with customer service. As soon as we went in too book in for my Mot, we were approached by a male member of staff, very abrupt, rude, arrogant and argumentive. Not what we were expecting, due too just moving in to the area.Poor customer service
September 2023 by Julia Goddard
Excellent service. I?m so happy about this car garage and I highly recommend them totally. Thank you to the team and managers for such a wonderful service
August 2023 by Indigo Alley
The man who spoke to us at the reception was disgustingly rude and patronising. Not sure if it was because he was talking to 2 young woman or if he?s just a generally rude person. Would never do business here as it?s staff clearly feel so comfortable to talk to people like trash.
August 2023 by Stephen Caunter
Nothing particularly overwhelming or underwhelming, they did what they said they were going to do on time.
July 2023 by James Taylor
Pretty poor attitude from one of the guys on the front desk. No eye contact and just barked instructions after my MOT was done. Surprised given the level of good reviews this place gets. Very odd - would avoid given how many other options there are nearby
June 2023 by Robert Williams
Great staff, friendly. Well stocked store. Knowledgeable Technician / Mechanic. Worth joining their motoring club as save the overall cost with a few purchases. Got a decent Bosch starter battery fitted for approx £110 with motor club discount and that's pretty good value in 2023
June 2023 by Tyler Abernathy
This place is a joke. The staff "FORGOT" to replace the bolts on my wheels calling me in a panic as it was unsafe and told not to drive it. The guy on reception is beyond rude and constantly tries adding services you don't need into the price. AVOID while this guy still works there.Service: Brake service & repair
