November 2023 by Jane Kennedy
I visit this shop more often than I should and it is always a pleasure. Last visit, Alison, at the check out, was informative about products, helpful packing, friendly and chatty but efficient to not keep anyone waiting. Thank you.
November 2023 by Clare Glasspool
Love this shop. All the staff are friendly and helpful. Product range is good and reasonably priced. Parking is good. Could find everything I needed. Can't think of any negatives.
October 2023 by Jeremy Webb
Large store on two floors with good cafe offering. Would have 5 stars not do not display bulk of artificial plant offerings.
October 2023 by E Victory
The shop itself is very bright and airy. The range of products is always great as it's both affordable and you can generally find what you want.The cafe is its own animal. I've only been twice and both times have been highly entertaining. The coffee isn't anything to write home about and the chai latte will make you laugh with despair but don't get me wrong. It is fun.
October 2023 by Anne chuter
Absolutely love this place, such great choices on most things. Quality items and good prices too especially when they have offers on. Cafe is very good, prices good and excellent variety. Staff deliver excellent customer service here.
October 2023 by Karen Barrios
Personally shop online and get delivered. Dunelm good for homeware stuff ....agreed. However this store in particular has gone downhill, staff!!! And where?The ones that aren't appalling for whatever reasons are embarrassed of the others. Painful experience. Won't go back
September 2023 by polly joyner
Great shopping experience, so helpful and a great Disney range. Big shout out to customer service rep Trudie who was so helpful and friendly when I needed some assistance. An asset to the company!
September 2023 by Mamiamia09
Came here today to refund a mirror. Firstly the guy said he?d refunded it and I would get an email half an hour later. I had no email so I had to go back and it was still sat in there as not refunded then another lady refunded and said I?ll get an email Still no email went back. No it?s still haven?t refunded then. He told me I?ve got to ring customer services as he couldn?t do it so I rang customer services from the desk and they told me they couldn?t do it. Eventually the manager went off and rang them and I?ve got to wait for the money to go back into my bank. I?m praying it does, but there?s an hour of my day in hot weather trying to sort out a refund And what didn?t help with sarcastic remarks from old ladies in the queue, who knew nothing about the situation making comments like who needs friends like that? Made the whole experience, very stressful and reluctant to buy online again.
August 2023 by Marc Tucker
Good stock levels reasonable prices and very cheery staff. Cafe is ok but not great if you like good coffee.
August 2023 by Lynne Bate
Went here to buy curtain poles and hold backs, got exactly what I wanted, and will go back to get some other bits I saw. Good value for money.
June 2023 by Ann Dunn
We had previously brought curtains from Dunelm and required a further matching product, which we found difficult to obtain on line, a store visit was resolved by Maurice who offered practical advice with professionalism and solved the problem, this was first class service.
June 2023 by Pete
Well positioned on the outskirts of Chichester good size store with a lot of choices. Had a coffee in the cafe, got squirty cream on the apple pie blinding.
May 2023 by Antonio Santo
Took my dog shopping in store, this was not the first time and today I got told off by a member of stuff that maybe wake up in a bad mood, she told dogs lot allowed.There is no dog signs in the front door, she said there is one but that is not right.If next time I go shopping they not allow my dog, then i will go to the shop next to them as dogs are allowed.No EXCUSES Dunelm, just a member of stuff in a bag mood.
May 2023 by Luke Noble
Staff seem to like being together behind the counter, not in the shop
May 2023 by Lorraine Goodall
Love the choices but not the que for the tills