November 2023 by Glen Smith
Walked in and only had to wait a few minutes to see a member of the team to help with my business. All sorted very quick and efficiently. Great service.
October 2023 by Jonathan Langridge
Super helpful! A few minutes wait and had my problem solved in 10 minutes. Great and friendly service.
August 2023 by John Frehley
Kerrie of the Chichester branch was exceptionally kind and helpful during my recent visit. I couldn't have asked for better service. Thank you Kerrie ?
June 2023 by Max Akerman
Rude and unhelpful staff. Very disorganized. Card has been blocked unfairly and they cant use their initiative to help me.
June 2023 by Teresa Worpell
Customer service is absolutely amazingThe staff are very much Customer focused,They are also very friendly,helpful and very much caring too
March 2023 by Asan Mahmud
no attitude no one paid attention to me my next step with this bank is to close the account. I have been a customer for 10 years the woman with the glasses just turned around and didn't even think of apologizing
December 2022 by Paul
1 member of staff at lunchtime and no counter staff, only machines. Even when I did eventually get to a machine, it was out of order! So just walked out.
December 2022 by Owen Grantham
Useless didn?t even make it 5 steps before being told to go and use the website instead of trying to help
September 2022 by Neil Anthony Hodder
The current rating really puzzles me. This bank always provides the highest levels of service in my books. A slight wait is no problem - I enjoyed my visit today and do recommend unreservedly.
January 2022 by A So
Ridiculous , waiting time way too long. They were eating chocolate and having a chat with each other. Will not use barclays ever again
December 2021 by HARI H
Terrible. Terrible customer service (from the greeter?). So rude and was like talking to a brick wall when all I wanted was help.Only come to this branch if you don't need to talk to anyone as you'll have a better experience.
September 2021 by A Adam
Ridiculous , waiting time way too long. They were eating chocolate and having a chat with each other. Will not use barclays ever again
July 2021 by Randal
I had an unauthorized transaction post office, useless online through app help staff.Staff in branch went above and beyond, i don?t know her name I?m afraid; but she sorted it all out and have the money back already. So pleased to bank with Barclays Chichester
May 2021 by Randal Brewer
I had an unauthorized transaction post office, useless online through app help staff.Staff in branch went above and beyond, i don?t know her name I?m afraid; but she sorted it all out and have the money back already. So pleased to bank with Barclays Chichester
November 2020 by Declan Scammell
Restored my faith in banking!Was with another bank previously, and sadly I had some fraud happen online, contacted the bank and I was told to deal with the vendor myself to get my money back, took a while but i got it back.However my nan gave her card details to a scammer over the phone, we went straight to the bank the next day when she told me and the most calming and reassuring staff were there to help her out, they got the money back, a new card ordered and I booked an appointment to change banks that week!I have since been in a few times for various other things when I can?t do them online or through the app, and I?m always greeted by name by the person who helped myself and nan out it?s a lovely touch.I was also called at the start of the last lockdown to check I was doing ok and how I was affected by corona so i was super impressed by that personal touch!
