December 2023 by James Cherry
Wanted to exchange 2 non perishable low value products (sugar and cocoa powder) purchased 1 hour earlier in the large tesco. Manager called Pilaf or Pilau refused stating i needed to take them back to the large tesco. When he was questioned thusly 'respectfully, where does it state this in the policy', he had no answer, then when he was asked to write his name down, he refused, and when asked for his managers name, he refused again. This jobsworth then tried to rip the products i wanted to buy out of my hands, and then attempted to ban me from the store as I left with the 2 items I needed totalling £3.70 leaving behind my items previously purchased from the big Tesco totalling £4.45. This man is a danger to a business of this size. This was the opposite of service, and was a completely unnecessary act, when the exchange was a simple one which wouldnt have affected the running of either branch. I have loyally shopped in both branches for a very long time, and have never seen this man before, but it has put me off shopping in your stores. I will be escalating this to the CEO. Worked in retail for over 15 years, running multi million pound branches...this behaviour would get me sacked, and to be treated as a criminal for a simple exchange needs investigating from senior management!!!
November 2023 by Ben Watson
Hi I recently have been at this store at gatehouse lane. It used to be great, never had any problems with getting items or looking round the store. It's gradually got worse and worse. There has been very little on the shelves and the last time the shelves seemed bare in many places, cages left around, cardboard chucked on the floor in the isles making a crowded store even worse, The was a member of staff doing a whoosh order and when she couldn't find what she was looking for ended up rummaging several times into the cages to get items that weren't on the shelves. Very disappointed that from what was a great local shop it could turn to like this.
October 2023 by Alfie Mcgarry
It?s a small shop with cluttered isles and not as affordable as some shops I might as well go to the corner shop down the road open until 6:00 but it is a decent place
September 2023 by Michael Dennett Thorpe
Awkward shopping experience! Aisles cluttered with delivery cages ! Avoid if I can. Why should I pay more as no clubcard nothing bloody helps here!!
July 2023 by T Kingston
Shoppy
June 2023 by Josie Barnett
What has happened to me today is absolutely disgraceful, firstly I requested help from a worker and he was very unpleasant then I purchased a meal deal that included a chicken salad sandwich, I went to eat the sandwich and found a hair I just removed it about two minutes late I found another hair.I?m absolutely fuming about this. I cannot believe it
May 2023 by Paula Dickson
Great staff, especially Alex
March 2022 by Julian Mummery
Small shop with limited selection of produce. Small tight aisles and not only useful for convenience and not a proper food shop. I try and avoid and usually only use as a backup shop on Sundays after big supermarkets close at 4pm.
January 2022 by Stephen Gray
THE STAFF ARE GREAT
January 2022 by Fa Ab (FA AB)
Lovely price
January 2022 by TomTom1611
High quality chain
January 2022 by PTC Management
Such a useful shop, and the long opening hours are great for those last minute purchases, such as "I need my ingredients for Food Tech, Mum!" Really friendly and polite staff, and the shelves are never empty.
October 2021 by Ken Allwright
Easy, quick, attentive, decentselection of key products
July 2021 by PTCPerformers
Such a useful shop, and the long opening hours are great for those last minute purchases, such as "I need my ingredients for Food Tech, Mum!" Really friendly and polite staff, and the shelves are never empty.
July 2021 by Jim Caldwell
Young lad walking about the store without a mask and not even challenged. Not safe for me to go back again.
