March 2024 by Gavin Alderson
I have recently switched management companies and am absolutely delighted with the service I've received thus far. I have been dealing with Tommy parffrey. Who right from the outset has been exceptional. He outlined all costs and liabilities at the outset. The tennant finding process was seamless and in the first few months of the occupation Tommy had been on the ball with everything. After having a diabolical experience with the previous company, I now feel like I'm in safe hands with leaders, thanks predominantly to Tommy. I would highly recommend using them and I will be going to them for any further letting I need.
March 2024 by Sewdutt Maunick
We have been very pleased with the service that we have received from Leaders at Burgess Hill for over 25 years. From our experience the staff have always been very responsive, courteous and helpful in dealing with any issues.S and V Maunick
March 2024 by lucy ratcliffe
I found our beautiful new home through Leaders and Alex Hodge was the agent who showed me around. She could not have been more helpful throughout the whole process and everything went really smoothly. I would highly recommend Leaders and have not worked with a lettings agent for many years but have been very impressed with them. Thank you ?
March 2024 by Aaron Denver
Can't recommend Georgia in the property management department enough!She's always there on the other end of the phone when needed, no matter what the issue is Georgia always find a way to resolve it.Thank you
March 2024 by Eden Millis
I have been very impressed with how professional and friendly the staff at Leaders have been, they have managed all enquires in a timely manner and offered outstanding assistance with my flat. Highly recommend.
February 2024 by Baz Candy
Leaders in Burgess Hill nearly always have someone available to answer calls and to do viewings. This is not the case with all agents and so I'm very pleased with Leaders' service. As a landlord, I thought the transfer of funds to me was a bit slow, but the most important thing was they let the property quickly and for that reason I give them 5 stars
February 2024 by Brett Graham
We have recently moved in to our new home in Burgess Hill and just wanted to say a big thanks to Tommy Parffrey from Leaders for all his help and support with the move.Having moved back to the UK just over a month ago, finding a home with multiple boxes to check can be stressful however Tommy and the Leaders team made it as stress free as a move can realistically be.The no deposit option and residency membership scheme also attracted us to this option as a home and we have already been able to benefit from discounts and offers it provides.Give Tommy a call if you're looking to rent in the Burgess Hill area!
February 2024 by Julia Knight
Alex was kind, friendly and really informative about the lettings market when she came to view my property in Burgess Hill. I really appreciated her advice and she was very knowledgable. I don't have much knowledge of the lettings process so she explained to me the required steps. If we plan to let our property I feel it would be in safe hands with Alex!
February 2024 by Adrian Devivo
Just started letting through Leaders, Staff were very helpful and friendly. All was explained thoroughly and clearly. They found a tenant for my property very quickly and dealt with everything required to move the tenant in. Very happy with the service and highly recommend using them if you have a property to let.
January 2024 by Nik
Got my property rented out with Leaders and kudos to the team who are all very polite and professional in their approach. I highly recommend their services. Adam in lettings is an absolute pleasure to deal with!
January 2024 by Bojana Vucinic
Whoever first said that moving was one of the most stressful events in one?s life must have dealt with Leaders in Burgess Hill. We received our contract the night before we were due to move having only once seen the house. The agent who was handling our ?case? advised us I would need a guarantor and that I would need a confirmation from their accountant which I paid £120. Then the day before we received the contract he said that he was wrong and that the confirmation wasn?t required anymore and that we would need to find a different kind of guarantor who would be able to cover both my share of rent and my husband?s who was permanently employed by a local company. Although they had our documents for a month in advance, this was all happening 2 days before we were due to move.After we gave them our notice, we accommodated every viewing they phoned us about, many of which got cancelled with Leaders not telling us or telling us when it was too late to change the plans.We waited for a month and a half for our deposit to be returned after an eye-watering deduction of £250 for mowing two small lawns which were mowed two months before proposed to us. Far from a pleasant experience for tenants.
January 2024 by Hayley Nichols
Tommy and Joe have been the absolute best, and made our process so much easier and could not have been more professional about everything, amazing response times, so friendly and willing to help wherever they can. Absolute 10/10 from us, thank you so much for everything again!
January 2024 by Amy Carter
Having rented through Leaders, I can highly recommend their professional and welcoming team. Any queries we had before signing our agreement and then during our tenancy were dealt with efficiently and promptly. Alex gave us the best possible service and made us feel well looked after, we were very happy with the service that she provided.
December 2023 by Travel Diva
Reposting this as the previous review seems to have been removed.I would not recommend this estate agents as they are untrustworthy. I was given incorrect and differing information by different members of the team. I have read several other review sites about these guys and wish I had read them first before dealing with Leaders.Do your research before you use them, especially as a tenant as they seem to only have the interests of the landlord at heart unfortunately.
December 2023 by Chloe Honeybunn Breen
As a landlord, Leaders' service has been exemplary every step of the way. Thank you for making the whole process so easy and stress free!
