March 2024 by Zoe Payne
My pizza was soggy with grease, totally inedible, falling apart. I then couldn?t eat it, called their shop and I was told to ?calm down?, then I spoke with their Manager. I was told that they would send a driver out to me to collect my pizza to ?investigate? it. The driver arrived, and said it was not edible, and I should get a refund. I called the shop again, and the Manager said I need to call back in 5 minutes so I can get their conclusion. I am now sat with no dinner. Thanks mate!Vegetarian options: I was able to gluten free but my pizza was not sliced
February 2024 by R&D_exploration
Rang to arrange a collection and was put on hold long enough for me to drive to the store, I went in and was ignored and when asked if I was here for a named collection I said no I haven't even ordered yet, the person walked off stood there for another few minutes, decided to leave and went papa John'
February 2024 by Josh Wren
Actually awful service. Said 22-38minutes to be delivered. Took an hour. Food was cooked within 10minutes. Sat on "quality check" for the remainder. Tried calling 5times. Noone picked up and hung up everytime.
November 2023 by Dheeraj Kumar
Worst service ever. I ordered a pizza online and when I went to collect it they said there?s no order in their system. I showed them the proof with the order number and payment information for that order and the guy just ignored and said i was there to get free pizza because he cant see it on the system. I have not set foot in that place ever since.
October 2023 by Stephanie George
I have allergies & have previously been advised I can only order in person so just went in to order & was treated like a massive inconvenience. The guy serving insisted we had to order on the app, even though it's not possible to order the pizza I need via the app. The lady who has previously served me tried to step in & take my order, but was basically shouted down by the guy & told not to take my order. Even when we tried to show him it wasn't possible to place the order on the app, he kept arguing. It's an absolute disgrace that someone with genuine allergies is treated like an inconvenience! Walked out & will never be using Domino's Burgess Hill again.
October 2023 by Una Wang
Had to order 10 pizzas in the morning for a party. The delivery is just on time and pizza tasted fantastic! Got so many compliments from guests. Thank you very much!
October 2023 by i like eatin veggies burgers
VERY DISAPPOINTED! It cost my £40 which is soo expensive for some pizza, i orded 4 cookies which cost £6 and they didn?t turn up??? I rang domino?s and said they can?t refund or that they can send them. Didn?t get a refund and didn?t get them sent to me! IM REASLY
September 2023 by Faye O
I have tried this a few times now and it's awful every time. I like a 5-10 minute drive from this place and the food always takes at least an hour to arrive, this last time, they actually brought me the completely wrong order and had to go back, still waited another 20 minutes, and the food was cold and actually uncooked. They actually charge an extra £2.99 for this delivery 'service', no matter what you order. NEVER use this place.
August 2023 by rohit pruthi
Worst service ever.. It took them around half an hour just to prepare the Garlic Bread..Kept lying that the order will be ready in just 2 mins for more than 15 mins continuously.
August 2023 by ENJURIOUS
Avoid at all costs ! Never have been so sick and unwell after eating from this store.
July 2023 by Moo
They can?t get orders right. Expect to be sent the wrong food and then not resolve the issue. Zero stars. The response from Domino?s below ignores the fact I have already tried to resolve and they will not do anything as I did not take a photo of the food that was wrong/missing! Avoid.
June 2023 by M Stanz
They can?t get orders right. Expect to be sent the wrong food and then not resolve the issue. Zero stars. The response from Domino?s below ignores the fact I have already tried to resolve and they will not do anything as I did not take a photo of the food that was wrong/missing! Avoid.
June 2023 by Abigail Holland
Chicken was very chewy. Very shocked with the pizza. Looks like a dog threw it up then they wacked it in the box. Pizza isn?t cheap so I?m quite upset with it. Cookies were great.
May 2023 by Colin Day
Just under 2hrs for a delivery, then when it turns up notes on changes totally ignored and pizzas just warm,driver even admitted they had sat on the hot plate for a while they even burned the cookies tried phoning but calls were ignored joke.
April 2023 by Anna Pawlik
Absolutely disgusting how they are treat customers!!We ordered 2 pizza for 30£ in the day when was power cut. We didn't know about and they still took order online.We not receive pizza and no apologise from HR or IT and store manager in BH!!! We used yo like that store but be aware, they don't refund any money back !