November 2023 by Colin Etherington
Absolutely hopeless - having dropped in a prescription and waiting days to receive a text that never arrived, this pharmacy says they are still waiting to receive the prescription from the GP. It was delivered and dropped in by hand!!!!
October 2023 by Jpe Roll
Absolutely hopeless. I have tried 5 times today to get through to someone to find out why my medication hasn't been delivered this Friday. It wasn't delivered last Friday either. I am now switching to another pharmacist in n Burgess Hill
October 2023 by northernsold
Rang several times between 5pm and 6pm as they?d made an error with a prescription I?d just picked up, and encountered a deliberate act of them not answering their phone. Extremely unhelpful considering this is a pharmacy.
August 2023 by Graham
Avoid these idiots they will leave you without your medication!A really rude,arrogant little red head Missy who says she's a chemist...... I doubt it very much.Steer well clear!
July 2023 by Francesca x
Rude and never have the medication you ordered. It seems like the other people in the queue didn?t get their medication either. Avoid.
March 2023 by Sarahx
Just moved to Day Lewis Pharmacy from big Tescos and they are really friendly in there, the shop seems to be well stocked for other essentials too. They text me now to let me know when my prescription is in which is really helpful. They also saved my maternity exemption number on the system, so my partner has been able to pick my prescriptions up with no fuss (and is less likely to lose my form ?) Thanks Sarahx
March 2023 by Richard Smithery
Vile women pharmacist. Horrendous avoid here honestly. Racist against white people. Would give 0 stars if I could
February 2023 by Peter Almeida
Five stars for the chemist who was very pleasant to deal with , but 1 star for the miserable shelf stacker who stamped on a box of medicine on the floor and put it back without cleaning it .
February 2023 by Tim ?Moysey? Moyse
Went in for a flu jab, staff were polite and friendly and I was in and out within 5 minutes.
January 2023 by Ro Lewis
Never had any problems getting my repeat prescription from here,staff always very helpful.
January 2023 by Santosh Channamaneni
Lovely and very helpful staff.
December 2022 by Adam
I had a flu vaccination booked through my GP with at least one weeks notice. Upon arrival they had no record of the booking and had run out of flu vaccines. They claim to have never received the booking which is complete and utter rubbish as it was confirmed. They did offer rebooking but I had already moved my schedule round to accommodate todays appointment and was unable to rebook immediately. This is a recognised booking system recommended by my GP and the NHS?
December 2022 by Adam Quay-Ross
I had a flu vaccination booked through my GP with at least one weeks notice. Upon arrival they had no record of the booking and had run out of flu vaccines. They claim to have never received the booking which is complete and utter rubbish as it was confirmed. They did offer rebooking but I had already moved my schedule round to accommodate todays appointment and was unable to rebook immediately. This is a recognised booking system recommended by my GP and the NHS?
June 2022 by Alexander Wright
Person at the counter was very rude and dismissive towards me and guilt tripped me into coming back, put me in a difficult position. Phoned in advance arrived 45-50 minutes ahead of closing. 6 people ahead of got to the front about 30 mins before closing asked if I had a text or if was antibiotics said no spike to doctor 2 days ago, was actually 3, told ?can I not wait? ?is it important? ?there?s lots of people waiting? didn?t even bother to check if I had the prescription in or not. What right do they have to decide what?s important or not, I have just as much right as anyone else to get my prescription especially when I?ve planned ahead and got there in plenty of time before closing and waited in line ahead of others. Disgusting service. I feel I was out on the spot and didn?t want to complain as was made to feel unimportant with a long queue. Bad experience. Didn?t even bother to check if my prescription was in before dismissing me. I felt degraded and talked down to.
June 2022 by Sharon Barfoot
I've been let down so many times by this pharmacy. Gone through withdrawel from some meds, suffered days with excruciating pain because they haven't issued my meds (had over a week). Even though I've called to remind them. These are common drugs. I'm angry that I've spent 3 days in agony and potentially a serious withdrawel. There is NEVER an apology. No common sense approach and certainly lack of compassion. There's the older woman there is particularly "nasty" and uncaring. I havent been rude once ! They certainly need upto date training in competence, manners and compassion. TOO important service for this to continue before someone dies from incompetence.
