January 2024 by Alive & Kicking (The Stoat)
Parked on Christmas day when Wickes was closed to go for Christmas lunch at the pub next door. Got a parking fine for parking in their empty car park.Well, Wickes. You just lost a customer in the future.EDITED TO ADD: I emailed you further to your reply to my review. All you said was, "this is managed by another company". Useless! Why bother replying saying to make contact? So now you also wasted more of my resources. Won't buy anything from this store, that's for sure.
September 2023 by Andrew Freshville
Staff member went the extra mile to check out an item for me and checked product for contents.
April 2023 by Richard Holmes
Building supplies Helpful staff
January 2023 by Lord Mayor of Westergate
Wickes in Bognor , has a lot of stock , their pretty generic nowadays good for getting materials quite quickly , can be expensive, but hey it's a DIY / builder convinence store. Well stocked as ever , good for getting materials for projects.
January 2023 by Marco Ruggieri
I bought it a small ensuite bathroom £4000 The quality is absolutely rubbish such a rip-off
January 2023 by Sara Pimblett
Despite being the only customer upstairs, the bloke who 'sells' kitchens/bathrooms did not acknowledge me at all. Poor/non-existent customer relations.
December 2022 by Andy Worsfold
Nice easy to shop store, our closest since Chichester closed. Good prices and friendly service.
June 2022 by Michela Cocolin
Unprofessional and unreliable kitchen and bathroom teamUnfortunately our experience wasn?t a positive one. We went to several kitchen showrooms before deciding to go local with Wickes. They had only one traditional wooden look kitchen option. Ordered a £12K kitchen and paid £1K deposit on 16th March. Our assistant, Wayne told us a surveyor would come round in 2-4 weeks. Fitting would probably take place late July-August. It seemed a long wait but we agreed. We had to chase them again and again, to ask when the surveyor would come round. Answers to our emails were a hit and miss. 2 months later we finally got an appointment for Thursday 19th May 5pm. By 6pm nobody had turned up, called the store, ?no surveyor in today?, the chap that booked it was on holiday. They offer another appointment for the following week but told us the fitting is unlikely to happen before September-October now. We asked to speak to the manager, Matt, and they assured us he?d give us a call the following day, Friday, but nobody called. Fed up, we decide to cancel the entire order and have the deposit refunded. A polite assistant, Pierre, told us that Wayne, who placed the original order for us, would give us a call the following day (Saturday) to process the refund. Needless say, Wayne did not call. We went to the store and found a rather embarrassed/apologetic Pierre who sorted the refund for us in a matter of minutes, Wayne serving other customers opposite us, ignoring us. Many thanks to Pierre for sorting a mess he did not cause. Dejected and frustrated we have now decided to abandon the kitchen project for this year, can?t say we?d recommend Wickes to anyone.
April 2022 by Pauline bodington
Very helpful staff. Luke B was a very friendly chap on both occasions he has helped me. The till lady was nice too. Very tidy store.
April 2022 by Justine Amitage
Went today ! Staff really unhelpful and had a can?t be bothered attitude . Really poor service and have ordered on line instead ! Won?t be going again
April 2022 by The Britt
Good place for stuff for fixing's around the home.
March 2022 by Roy Alleyne
Fantastic service as usual. Very helpful
November 2021 by Tony Wise
Awful servicePaid for bathroom suite designed and to be fitted in August have heard nothing back from them and they just ignore my calls and messages
July 2021 by Jane Styles
Didnt have what we needed, asked a member of staff if they had any more of what we'd gone in for, wasn't very helpful, it was as if he couldn't be bothered, his answer was "if there's none there than that's it.....
July 2021 by Matthew Hall
Always get good service from the staff at the Bognor store, very helpful. Usually plenty of stock available as well.
