November 2023 by Cami
Extremely unprofessional and rude staff, with no idea about the simplest rules about working in customer service.
October 2023 by Daniel Lateu (Danny)
I'm only leaving a review due to the frustration with many shops that they just don't hold the stock. Not a single Samsung Tablet was available to buy, jut can get it on Tuesday. I would of bought it there and then. Shops are shutting for a reason?If I can't walk in and buy an item, you've just lost a sale. ????
October 2023 by Linds Evans
Great customer service, very helpful with clear explanations. Special thanks to Joe.
September 2023 by James Crawley
Great staff very helpful
July 2023 by Shandanash Fanthorpe-Lewis
Rude, unhelpful staff. Namely the blonde girl, Meg who spent most of her time on the phone to her boyfriend asking whether her parcels had been delivered and chatting about her afternoon plans.Then the assistant manager Charlie who handed me a generic form with an out of date complaint number. Both insisted they could not help and in fact the 2 other customers who visited whilst I were there were fobbed off too.It was abundantly clear that they only care about making sales and not resolving problems post purchase.Due to their attitudes I have cancelled all of my Vodafone accounts and will not be recommending them to anyone. Absolutely abysmal customer service.
April 2023 by nevena ivanova
My friends and I thank Sam for responding and helping us with every detail of the problem that arose. So polite and patient, an outstanding professional! THANK YOU SAM!
December 2022 by Julie
Visited Vodafone Bognor Regis today for help with my mum's phone. Charlie was brilliant so helpful and patient amazing service!Thank you
September 2022 by David Waters
About as useless as a chocolate teapot !!Traveled to Bognor & waited, Nothing new there.I have been a Vodafone customer for more than 20 years & wanted to renew my two sim only contracts. 33% rise in price!! I asked if there was anything that could be done, told ? we are a franchise store & these are or prices.!!Well done!! I can?t imagine Vodafone will have any customers left with such appalling service.Please anyone reading this go next door & save £21 a month on two sims YES THATS £252 a year? Disappointing, waist of time visiting this store.z
August 2022 by JOHN RAWLINGS
Went to upgrade my phone. Staff really helpful and polite. No fuss no hard sell. Really good.
July 2022 by Frederick White
Excellent service.
July 2022 by Stephen Nicholson
Helpful staff
July 2022 by Sofiya Telpiz
(Translated by Google) We bought a phone, the girl was very sociable with us, there was a pleasant service, although earlier in the same place in the Vodafone office, I talked with another employee, but I can?t say that I was satisfied with him, the feeling was unpleasant, I was not sociable.(Original)???????? ???????, ??????? ???? ????? ???????????????? ? ????, ???? ???????? ????????????, ???? ?????? ??? ?? ? ????? Vodafone, ???????? ? ?????? ?????????? ?? ?? ???? ??????? ??? ???????? ?? ????????, ???????? ???? ??????????, ?? ??? ??????????????.
June 2022 by charliea bowerz
Excellent service, highly recommended!
February 2022 by guste domante
I would just like to say how professional and well mannered is the store manager Sam.I?ve had some issues which no one could solve for me for some reason spent hours over the phone explaining the same thing with no positive results whatsoever. Some how Sam managed to solve it all within the minutes.It is not the first time Sam has showed how much knowledge he has and always found the best solutions for me.I?m very pleased ?
January 2022 by joanna Ede
The manager has absolutely no idea about customer service..... And no knowledge of the product she is selling..... Cost me alot of extra money and inconvenience