September 2023 by Phil Rolfe
I just had the pleasure of talking to Adam, he helped me find a discontinued line of tiles and offered to ring a few other stores to get their stock.Even if he does not manage to find the ties, the fact that he tried and put in a bit of effort to help me was a great example of excellent customer service.If you are going to Topps Bognor, ask for Adam
October 2022 by Oscar Wakeman
Always great for trade ? on time and organised. Knowledgeable staff
July 2022 by Veyanke Hodson
Absolutely terrible and arrogant service from Adam (Store Manager) and his colleague today. Couldn't get myself to order from them so went to Chichester branch instead where I was helped by a lovely young man named Jamey. Bognor branch clearly don't need the business, I would avoid wasting your time by going there.
July 2022 by Sue Ford
Very polite and helpful until we queried a receipt problem then showed us they had no customer service skills, off hand and couldn't have cared less. Went to Rustington Branch where we got better service with a thank you. Wont be using Bognor Branch again
July 2021 by Neil Fulcher
Top top service and advice from Topps tiles. Talked through our requirements with manager Gareth and came away very very pleased with our new choices of tiles. Friendliness and knowledge and advice second to none. Will recommend to all.
July 2021 by sharon rowe
On our visit today we found the Bognor store was well organised and the staff took the time to listen and showed interest in our questions.The store manager came out and discussed what we could do and gave exceptional help and advice.We have bought a lot of tiles and accessories in the past from Top Tiles and always liked the quality and choice.Today?s visit was an absolute pleasure... well done staff ?
July 2021 by mark paget
Smaller than expected
September 2020 by Oli H
We can not fault the service and price we got from The team at Topps. Customer service was top of their list, and it really showed in how we were looked after. They were always happy to help with any questions we had. We will be coming back
July 2020 by S Portland
We visited the store as we needed help deciding a colour scheme. We were greeted by two polite members of staff as we entered and felt very welcome. Gareth (The store manager) came to see how we were getting on, we asked a few questions about the different ideas which we had and he was very helpful. He pointed us towards a few ranges and helped us pick out the Attingham tiles. He also went through the whole fitting process so we knew exactly what we would need. I see a previous negative review on here which I cant say I agree with. I will be definitely be returning to this store as I was pleasantly surprised by the service both Gareth and Jake provided.
September 2019 by Pam Miskelly
I visited Topps tiles to purchase just a few tiles to use in a mosaic I was creating, not a huge sale for the store but the customer service I received from Marcelo was outstanding.
September 2019 by C West
What a dismal service! I had the unfortunate privilege of dealing with Gareth at the Bognor Store, he informed me he was the manager, how he 'manages' to get out of bed in the morning surpasses me. Frustratingly after our meeting we then drove 9 miles to Chichester and dealt with Paul who was a breath of fresh air. He even had someone load our car. I would recommend avoiding this store for lack of customer service.
