January 2024 by Janet Attwater
Was out on my early walk with friends & this was the only place open for a coffee.
December 2023 by Sharon Howarth
Food was OK and service was not bad. Both assistants seemed to be working on online orders. Toilets left a lot to be desired unfortunately.
October 2023 by Phoenix Parrott
This place needs to be shut down indefinitely!Came in here with my partner Saturday tables were a mess looked like they hadn't been cleaned in ages and the staff weren't very friendly and on top of it all I had a ham bacon and cheese 6inch which gave me food poisoning over the weekend this place needs to be shut down permanently or give the staff a refresher on food safety! Disgusting place will not be returning here ever again!
October 2023 by Maja Lis
food was HOT. I burned my tongue the minute i bit into my food. No comunication what so ever. I showed him my rewards and i didnt realize my screen turned off, the man just stared at a black screen for a few seconds then started looking at me. After ordering he started talking to his Co-worker in a different language laughing. He passed me my order then said ?goodbye? in a suspicious manner.DO NOT RECOMMEND
October 2023 by Isaac Jolliffe
Went in for lunch and got told I was banned even though I had never been there before.Kid-friendliness: Did not serve us (15 year olds) and sent us away in a rude tone.
August 2023 by Gabriele N
Went in to buy some food & drinks. Place was empty, although service was very slow. Food wasn?t too bad, but place itself was disgusting. Tables were dirty, had to clean it myself. Toilets - no wonder why most of the time it?s not available. It was absolutely awful - no toilet paper, toilet and sink looks like haven?t had a clean for a good month. Dust and dirt everywhere. Won?t be coming back unfortunately.Kid-friendliness: No changing facilities, toilet absolutely disgusting. If you?re alone with a baby in a pushchair, won?t be able to get in through the door.Wheelchair accessibility: Accessible with wheelchair, although someone would have to open the door for you, as to fit through one door it?s impossible.
August 2023 by Kerrian Adair
Went with my family and it was wonderful, the service was good, the server was also patient and understanding. It was my birthday and he even took the time to notice and offered me a cookie. A definite recommendParking: Parking is some distance away, over 5 minutes walk. It is what it is I suppose, but I enjoyed my sandwich.
August 2023 by Aziz Rahman
I ordered a cheese steak 6foot sub, the staff used liquid drenched steak filling which made the sandwich a soggy mess. I could see he was scraping from the bottom of the container but assumed he knew best. Also he seemed keen to make my sandwich on plain bread, which I did not want, I really didn't want to get into an argument. The staff continued to apply sauce without asking me what I wanted again, I had to interrupt him and insist on the sauces I wanted.Very disappointed, had to throw away the sub at home as it was just so soggy. Complete waste of £8.99. Please advise why I was offered such a bad sub with mediocre customer service.
July 2023 by Sarah Pollard
Shame toilets were unavailable
January 2023 by David Sibun
Although we just had coffee the staff friendly.
December 2022 by Happydays58
Went into this subway today and someone handed in a wallet the found on the floor. The member of staff took the wallet and handled it for some time then went back and used the same gloves to put salad into someone?s sub. The other member of staff changed his twice in the time I was waiting.
December 2022 by Toby
The guy working there tonight by himself was great. We came in for cookies and someone else had bought the last ones so he said he was cooking a new batch and to come back soon which we did. Great customer service.
December 2022 by Claire Armstrong
Excellent service from Tom today, working the front by himself, gave amazing customer service to all customers even though he was rushed off his feet.
August 2022 by Craig cook
0* (1* so I could.leave a review.Popped into bognor branch for lunch with the family.1st impressions not great, place was empty but seating area was dirty.Ordering wasn't much better, bread guy didn't listen to what we wanted and made 4 mistakes, salad girl didn't listen and after saying I wanted all salad except olives she still nearly added them and I had to tell her no olives again.Till guy, told him the cherry max syrup was out 3 times, all he did was not and say ok, was in the seating area for 20-30mins and wasn't sorted.Very very very bad chain, won't be coming again.
August 2022 by Luke C
Got my order incorrect - adding something in that I didn't ask for and cannot eat. This was late at night, and when I tried to ring the Subway was closed. I understood that people were probably in a rush to get home and that it was just a mistake, so I called them the next day and asked for a refund.The person I spoke to was pretty rude and actually a bit hostile, despite the fact that I wasn't even angry or annoyed with the situation or anything like that. He indicated that I was lying about my order being wrong, and said that I couldn't get a refund because I didn't call back the same day that I got the order, despite the fact that the Subway was closed.After that not leading to anything, I was actually annoyed about the situation because I was understand of the fact that it was just a mistake, people probably just wanted to get home after a long day of work, and all I wanted was my money back or a replacement because I got something I literally couldn't eat.I spoke to someone again on the phone briefly who was also quite snarky for no reason. Eventually I sent an email and got a response from the manager who apologised and said I would be sent a replacement which I was fine with. However, this was a few months ago now, and I haven't heard anything from them since. The fact that everyone I spoke to there was so flippant about giving people food they can't eat is pretty concerning for this place honestly.
