January 2024 by Emmanuel
Customer service is very good
December 2023 by kevin mcgoohan
I asked Specsavers bogner to insert a missing screw to attach the arm to the glasses. They refused as the glasses weren't purchased there. I offered to pay but still no . I went across the road to Boots who inserted a new screw within minutes, no charge. Now that's the customer service I expect from an optician, so altho being a customer of Specsavers for over 30 years, I will never use them again.
December 2023 by t j Cotton
Excellent bunch of people! Really helpful ??
November 2023 by Mateusz Lipecki
I have really good experience with specsavers. I would definitely recommend.
October 2023 by Anonymousey
Really lovely and friendly floor staff but my experience with the Optician was unfortunately, the opposite. I felt as though I was wasting her time. Very rushed, No empathy. You're not doing the public a favour, you're being paid for this service.
October 2023 by andythewatch
Very friendly staff and knowledgeable they make you feel at ease with the whole process
October 2023 by Rebecca Bennett
Having previously worked and been at another high street opticians. This was my first time at Specsavers in 15 years. What I found was a quick and professional service an optometrist who listened to my concerns and help provide solutions. The optometrist Yyayum was amazing and even provided a sticker to keep my two year old on her best behaviour. I was then passed to Sarah, who again showed her expertise and was not pushy when it came to sales. I was provided with all the options and she made the experience pleasant rather than an expense. She explained everything and I was impressed by the amount of technology they used as this was much more up to date than what I had been previously used to. I cannot wait to collect my glasses.
October 2023 by Lesley Ward3
Great services all round.
September 2023 by Tom Martin
All the staff in there are very friendly, walked me through the steps of my eye test and start to finish. And helped me through the buying process
September 2023 by Hamerlin
Really good experience, everyone was professional and friendly, particularly Amelia as she helped solve all the problems I had with my contact lenses!
July 2023 by Christine Archer
Exceptional! I would definitely recommend SpecSavers to friends & family. This branch is so welcoming as well as being professional & helpful at every level.
July 2023 by david coombs
Staff were very helpful,a pleasant experience.
July 2023 by Christine ?mamma Sloth? Young
Very helpful when I ran out of contact lenses while on holidayThank you
July 2023 by Brett Horswell
Jcb safety glasses, bi-focal, spent the last 6 months out of focus, either at distance with glasses on or close up after taking glasses of to talk to someone, then they suggested bi focal with plain glass lenses.plain glass for normal use and bi focal for working, even got a 2nd pair for driving absolute game changer
July 2023 by sandra jones
From start to finish felt very relax and staff are really lovely