March 2024 by Ashley Adams
Off a night shift at 0300 needing a quick meal before putting my head down, meal come out very quick. I then got to the hotel less than a mile away about 2 minute drive to find stone cold chips like rubber and big mac only had half a burger bun with old brown lettice and again stone cold. I then decided to ring the restaurant no one is willing to pick up the phone.Very disappointed I will be returning tomorrow for a refund i will also bring the meal back as it is un eatable!
March 2024 by Noor Alam
Subject: Concern Regarding Service and Treatment of Delivery DriversRestaurant ManagerMcDonald's Bognor Regis3 Oldlands WayBognor RegisPO22 9SADear Restaurant Manager,I hope this message finds you well. I am writing to express some concerns regardingthe service and treatment of delivery drivers at your McDonald's establishment inBognor Regis.During my visits to your restaurant as a delivery driver, I've noticed instances wherethere were delays in preparing orders for delivery, and it seemed that some of thedelivery drivers were not being treated with the level of respect they deserve. It appears that there may be instances of staff members engaging in conversations and taking longer than necessary to pack orders, leading to prolonged waiting times fordelivery drivers.Understanding that delivery drivers are compensated based on completing ordersand often face additional expenses such as insurance payments while waiting fororders, I believe it's important to ensure that their time is respected and valued.I've heard from some drivers that they feel frustrated by the extended wait times andthe lack of acknowledgment of their time and effort. I believe that creating a positiveand respectful environment for all individuals, including delivery drivers, is essentialfor the smooth operation of your establishment.I kindly request that you consider reviewing the staffing levels in the home deliverysection to ensure that orders can be prepared efficiently and delivered promptly.Additionally, fostering a culture of respect and appreciation for all individuals,regardless of their role, would greatly contribute to the overall experience at yourrestaurant.All the other drivers who share these concerns are also encouraged to express their agreement by signing this letter. We are prepared to escalate this matter to the media if significant improvements are not seen in this establishment very soon.
March 2024 by L C
Thanks for ruining my night even
March 2024 by Katie Wilde
Beth at the Bognor McDonald?s branch deserves a pay rise! Her customer service is fabulous! ?
March 2024 by Greg Bengtson
Always very good service, inside and drive thru. Fantastic friendly staff.
March 2024 by Martin Blake
I went for breakfast through the drive through, a lot of times lately they have given me something different from what I ordered. Staff are friendly. When I have eaten in, the staff are stood round doing nothing, and the place looks a mess.
February 2024 by Jon Gabriel
Ordered for delivery to table. Waitress was very polite and asked if I needed anything more. Very clean inside and our clean table was cleaned again before we sat. Toilets also great. Thank you McDonalds.
January 2024 by Mitch Wood
Generally pretty slow, you can order a cheeseburger through the drive through and be told to wait 10 minutes in the car park, randomly closed at night time despite accepting an app order... not the best but it is what it
January 2024 by Stephen Gledhill
mcdonalds is mcdonalds.....some are great...some are bad...food served here rather slower than others i have been too.....atmosphere was quiet....no sauces available...no suger and no salt available...no serviettes available..no stirrers available ..no table service available.....some messy tables ages after customers left....not a pleasant visit...
December 2023 by Jazz Holland
Had missing items on delivery order but phoned the store and got through to the manager Harley who was very helpful and apologetic he resolved the problem quickly and was extremely professional! 5 star for
December 2023 by Kelly Barnard Hilk
There a disgrace when comes to ordering a ubur from them the meals are constantly wrong food missing or sometimes someone else's arrives I use to work for this company and see has gone down hill with it's checking before it's sent on delivery all items are correct let's the kids down and familys and workers waiting on
December 2023 by Deborah K
Went here today with family, I can honestly say this is the worst food I have had at a macdonalds restaurant. Service was slow, no urgency from the staff to get the food out, when it finally arrived it was cold. Disappointed. Will not return here again.
December 2023 by Matthew Field
Waited 40 minutes at drivethough on a Thursday night at 8pm. Very poor experience. No explanation. Just poor. Definitely not fast food.
December 2023 by Paolo
Most of the time and especially on a weekend evening, the Delivroo and Just Eat drivers park all on the middle of the public footpath, double yellows and block the road. This should be policed by the staff as it is often chaos. They should also get someone to clear up their rubbish, littered all around the place.
December 2023 by Henry X
So so busy, not the restaurants fault, how can you expect it to cope with deliveries, drive thru and restaurant services. But McDonald's don't care they just want to make more