March 2024 by Jack Cushty
My order was not ready for collection.I have to go there again!
March 2024 by Shannon Atkins
Stefan and another guy, really sorry can?t remember his name. Young lad, think it begun with B. Very helpful and took their time on helping me with something I hadn?t been booked in for. I really appreciated it :)
March 2024 by Hedgehog Brained
Very helpfull guy.
March 2024 by Paul Dixon
Brilliant service repairing my son's bike
February 2024 by Alison Luker
Fantastic experience having dash-cam fitted at Halfords Bognor Regis. Swift and tidy job. Couldn?t be more pleased!!
February 2024 by Deb Frost
Great and friendly service
February 2024 by Rachel P
Amazing service from Steffan and batu
February 2024 by Andrew Senior
Excellent and friendly service
February 2024 by Penny Holbon
I went to my local Halfords to have a 10 point check on my car as I belong to Halfords motoring club.I was greeted by Kenneth who telephoned Steffan who was able to do the checks then. As I was expecting to make an appointment, I was very pleased.After the checks were done,Steffan had found one fault. My number plate bulbs weren't working. He replaced the bulbs but they still didn't work and he suspected it may be a wiring issue.Kenneth suggested I go to Halfords Auto Centre or my own mechanic.I was really pleased with the friendly and efficient service that I had at Halfords, Bognor Regis.I went to Halfords Auto Centre and I'm sorry to say that the treatment I received there was totally different. I didn't even get the gentleman's name but he was very indifferent and told me he wouldn't entertain sorting out my problem !Maybe you should employ more staff like Kenneth and Steffan
February 2024 by Fraser Webster
First class service from Steffan (so sorry if that spelling is wrong). He carried out a free vehicle health check for me, and diagnosed an oil problem I had. He couldn't have been more helpful or courteous to deal with. the guy at the till was very helpful too, but I unfortunately didn't catch his name. Customer Service doesn't seem to exist in most shops anymore, but it certainly still does here. I hope Steffan and the other staff there feel respected by the company and get the recognition they deserve, as he is the reason I and I'm sure many others would go back.
February 2024 by XxBlue_BlossomxX
I went in for the Winter Car check and Kenneth and Ted were both so helpful. Would definitely recommend going there for help and advice
February 2024 by Sebastian Wakefield
Amazing customer service!!
February 2024 by Michelle Sinclair
Excellent service, needed a replacement glass for my wing mirror and they were able to do it straight away. Very helpful and friendly staff.It's just a shame that a) you can't book an appointment on the same day - although I was able to drive there and be helped, if I'd been travelling from further away I wouldn't have wanted to take the chance that they couldn't do it, and b) you can no longer actually phone the branch, all calls now go to a foreign call centre, which is not at all useful.So 5 stars for the staff in branch but I've taken off a star for Halfords overall reducing their customer service offering.
February 2024 by Michael Wragge
Helpful staff
January 2024 by Stephen Russell
First of all I would like to say that my rating in no way reflects on the service I received from the staff at Halfords Bognor Regis. What I wanted to highlight was the fact that I visited Halfords because the 5 year Guarantee Battery that I had purchased just over a year ago was completely flat and I was advised by the AA that it was no longer fit for purpose. I not unreasonably expected that there would be no problem getting the battery replaced as it was under guarantee. However Halfords tested the battery with one of their devices and then said that there was no manufacturing error with the battery and therefore it was not covered by the guarantee and that I would need to purchase a new one. I will also be taking this up with Halfords Customer Service, but wanted to make others aware that a 5 year guarantee from Halfords may be anything but!@chantelle how do I contact you?