December 2023 by Joanne Rice
I ordered a bracelet and couldn?t decide between 2 different ones. Sian was extremely helpful and the item was gift wrapped beautifully.
December 2023 by Tom Coe
Went in asking for a watch repair which i was told couldnt be done, Sian fixed it for me in under 10 minutes, 10/10 customer service
November 2023 by Cat Morgan
Chelsea was absolutely fantastic and extremely helpful she was very friendly kind and helped me exactly what I was looking for.
November 2023 by Bertha
Went in to exchange my necklace . I was served by Davie who is so amazing . Very good customer service .Thanks a lot Davie for all you help
November 2023 by enerst katashila
Dave was so amazing, good customer relations.
October 2023 by Terrell
Chelsea was absolutely amazing and fantastic in helping me find a watch and provided me with great information and brilliant service in helping me filter down and find a watch. The Team is very lovely and super friendly and I definitely look forward to my return to H. Samuel in Bognor Regis to see the guys again very soon for my new purchase. Very very happy with everything. ?
August 2023 by Abi
Excellent customer service very friendly staff highly recommended
August 2023 by Mark Fuller Fuller
Awesome person very polite and friendly, very helpful. Thank you
June 2023 by Millie Hetherington-Wilkes
The bognor team were fab. Just bought our wedding rings from them.Thank you bognor team :)
May 2023 by Clive Buss
I collected my Citizen wrist watch from H Samuel in Bognor a few days ago and was served by a young man by the name of Jamie. He fitted it for me, removing a link and making it very comfortable. He was courteous and efficient, as are other members of the staff, and I will no doubt visit the shop again in due course.
May 2023 by Barry Thomas
The manager reset my citizen watch for me, great service and very friendly staff many thanks Barry Thomas
April 2023 by Aija Hohlova
This place is a big no no for our family now. We wouldn't give even 1 star now. We used to be very loyal customers. We bought so many jewellery from there and the staff was great. Now the staff have changed and are not so great. One of examples : We gave one item for repair, I was told it will take 2 weeks. After 2 months I went to ask for item. They found it in there and said they have got no idea why nobody didn't contact with me. Didn't even apologise! How about to check what they are receiving? And the repair was horrible. My family feels we are not welcomed there as previous staff was there for people. New staff clearly isn't.
April 2023 by kim 99
Lovely atmosphere, very helpful team. Dave and Megan was happy to answer any questions and really showed they was listening.
April 2023 by Neil Flowers
Nice one Dave ..thanks for getting my watch delivered from another branch ,saving me time andmiles friendly service and very polite
October 2022 by Vasiliki Koulobourou
I have paid £10 in Aug 2022 to change battery in my watch. It lasted only for 2 months. Customer assistant today apologised, usually they are supposed to last for 1 year. He also mentioned they didn't have the same issue before. However, even if they did, he wouldn't tell me. I am very unhappy with the situation and explained why I won't get back to this shop again. He replied "this is absolutely fine!", I said "are you the owner of the shop?.."..