October 2023 by Ewen
Ordered a replacement power jack port for my XPS laptop at the weekend. The item was despatched first thing Monday on a Royal Mail 24hr service that was included in the price. Part received first thing on Tuesday.Great service and would highly recommend Black Cat PC for Dell parts.
September 2023 by Rob Hill
I ordered a replacement battery for my seven year old laptop from Black Cat PC after finding that Dell no longer sell the part I needed.I ordered from Black Cat PC on the strength of reviews across the Internet and also because they are a Dell Authorised Partner.My battery arrived well packaged inside a plastic bag sealed within a strong cardboard box and it is exactly as advertised online.Delivery was very fast arriving at my door with a courier just two days later.My experience has been fantastic with Black Cat PC. Highly recommended.
June 2023 by M ASGHAR
Original dell parts very reasonable price
May 2023 by Zain Ali
Parts are always top notch, never let me down??
December 2022 by Max
Made a few purchases from Black Cat now to keep my various ageing Dell laptops going. I can vouch for the fact that (unlike a great many other suppliers) genuine means "genuine" as the parts are definitely genuine Dell items. Also comms are always helpful and friendly and delivery is superfast. Prices are also very fair. It's so refreshing to experience a decent and honest business for once. Seems to be a dying breed. Please don't change, Black Cat. Dell owners need you!
October 2022 by Jim Callaghan
The battery life on my almost four year old Inspriron was down to about 30 minutes. Not good.After googling I was surprised to learn that Dell reckon on a decent battery life of 18-24 months. So, time for a replacement.Lots available on the internet, but only Dell and Black Cat offered genuine Dell parts. Preferring to support smaller businesses (and a £12 price saving) I opted for Black Cat.Although I was reasonably sure of the battery type needed, a quick call to them confirmed the correct battery required for my specific model.As promised, the battery arrived the next day. I had a little bit of trouble disconnecting the old one, but another quick call to Black Cat and I was talked through the process. New battery installed, powered up, and now hours and hours of charger-free laptop time.Thanks BlackCat
June 2022 by Mark James
Excellent service!! Dell genuine battery received next day and packed brilliantly. Will recommend and certainly use in the future. Thank you ?
June 2022 by White Horse Agency
Just received my Dell charger from these guys. Amazing delivery speed and service is so much better than Dell themselves! Won't bother going to Dell direcly anymore.
June 2022 by White Horse
Just received my Dell charger from these guys. Amazing delivery speed and service is so much better than Dell themselves! Won't bother going to Dell direcly anymore.
February 2022 by Ryan Williams
Excellent customer service, immediate response on email. Genuine Dell parts and highly recommend as a very professional Company. Purchased a replacement Dell Battery for my laptop and very impressed.
October 2021 by BenS-2726
Genuine dell part. Received my Dell Precision battery next day.
May 2021 by AngelaG-317
My Dell computer was getting a bit unreliable but my husband suggested it needed a new battery. I went online, used chat to find the right battery straight away, and was pleased to find that it could be delivered the next day!It has arrived.
March 2021 by Tom Hardiman
Very happy I found Black Cats PC when looking for a genuine replacement battery and charger for my Dell XPS. They were really helpful and responded to emails quickly and I had my order the day after placing it. I've had the new battery installed for nearly two weeks and its been flawless. Will definitely be the first place I look should I need any other Dell parts in the future.
March 2021 by Zoe Lancaster
Brought a new laptop battery for my dell XPS and it arrived next day. The guy on the phone helped me find the correct one. Thanks
March 2021 by IanM-1496
Excellent service, quick response to my question and correct item dispatched the same day.
