September 2024 by Rajveer Chauhan
Best food ever, we takeaway and the place was very clean .Service is quick efficient and to the point.
The lady ( Preet) on the bread side is always great seems to be working (in like night shift )very hard .
June 2024 by adrian harris
Ordered online at 5.45 pm to supposedly collect at 6 pm. Got my order at 6.30pm ??.
There were other people in the shop who had waited 40 mins and still hadn't been served either.
The order system is abysmal , as they could do with a system like McDonalds, to know when you order is being dealt with , as numerous uber/just eat , etc drivers walk in and appear to have pushed in front of you.
To make matters worse , there was only one member of staff working who was working at snail speed , and so the orders just kept getting backlogged.
Now the food...........
I used to love Subway because you felt like you were getting a proper sandwich , which was huge and full of ingredients....... not any more.
The bread was painfully thin , and there wasn't anything to it. You used to be able to have every salad vegetable on your sandwich , but now you're limited to a few sparse items.
You could pick your sauces to go on as extras , but alas, this is no more.
If I had paid the full £7.99 for this , i would have been mega upset ? and felt robbed.
At £4.10 with a discount code , I still feel robbed , so much so , that I don't think I'll bother with Subway ever again , as their quality of the sandwiches has gone down hill and at this particular restaurant , so has the service.
May 2024 by Karan Patel
I am come to subway at evening thair team member is harpreet is give me wrong order but she give me fresh new oneThank you
October 2023 by Michael Tuohy
Absolutely disgraceful service. Ordered 2 6 inches. Got charged for 2 foot long?s and when I asked for a refund the girl said she had to text the manager and that she couldn?t issue the refund until she?d spoken to them. I asked ?could you call them, as I was in a hurry to get back to work?. Eventually the manager got in touch. Sandwich was freezing at this point. I then had to pay again for two 6 inch sandwiches and have no idea when I?m going to be refunded. In total I paid £25 for two 6 inch sandwiches. Communication and knowledge from the staff was appaling
September 2023 by Emily O
WTH 5 59 for a salad that had 1/4 of box full. Cheese they use a melon ball sized scoop now there measuring everything ridiculous for what you pay for it. Used to fill the box and it was amazing. Will NOT buy again from here I'd rather go and grab a salad from tesco for less money and more content ! Partner had wrap with hardly any filling meat or sauce. Minimal flavour. Really gone down hill this store has since new management took over and started measuring stupid things ?
September 2023 by Keri Yates
Came on time . Food good . Not toasted although asked to be. A bit over priced. But hey ho I am working from home and I fancied a change .Tried calling as would have been nice to have been called for the change out of crisps ordered .Called twice no answer.But feel that a hidden service charge and bag charge is not fair at all . Delivery costs is enough as it is . ?
August 2023 by Joshua Whitehouse
Girlfriend got severe food poisoning and a bacterial infection placed her in hospital, complained got a professional very rude response with factual lies in there and making out im stupid, then no response after we have went there few months later didn?t have items in stock after paid such as drinks cookies told we couldn?t have a refund then food was cold and the meat balls had grissle in and was hard n burnt ? Me and my partner love subway and don?t mind paying the price but by far worst service ever here.
August 2023 by Chloe Jones
Love subway but this one?s just something else, service is dire food is even worse oh and don?t bother contacting the franchisee owner as he is a ***GRADE A TWA***T*** thanks.
July 2023 by Ryan M
Vegetarian options: Yet again cross contamination, didn't understand most of our order and got it wrong. We had to repeat most of it but they did manage to upsell the soft drinks!. Just basic knowledge to which the staff have no concept of.
May 2023 by Adam Green
consistent food and service but the staff pack most of the ingredients away 30-45 minutes before closing time? might as well close at 21:30 to be honest
April 2023 by Joanne Westwood
Steak foot long was a ?steaklet? not as advertised. Appalling response from Uber Eats to false advertising. How can they justify serving this as a beef sub for the prices they charge. Every other Subway we have used, the steak is steak. Needs addressing!
January 2023 by Chloe-jayne, Cleary
Amazing service, really clean, polite staff ??
January 2023 by zara
Terrible and appalling treatment of staff from the manager Johnny he speaks to his new employs like rubbish, beware of letting your kids work for this fool, only takes on school leavers as they are easily taken advantage of. They don?t pay for training either, the bloke needs sacking
November 2022 by J Gaza
Absolutely rubbish.. the staff working was just in the back talking on the phone ignoring customers until there was to many for the to handle? I paid in cash and the lady put the money on the paper they wrap the sandwiches in. Very unhygienic and unprofessional? get staff that actually want to work and not doss
October 2022 by James Thomas
I usually come here for lunch, and i have had no issues with the staff or service, they have been very friendly. However, in the past few weeks there has been an indian staff member present, who i assume is the manager. It seems every time i go in there he is insulting, being sarcastic or belittling them. He does not seem to be this way with the customers in my experience, but it is sickening to watch the way he treats the staff.
