February 2024 by John Chester
First class service
August 2023 by Phil Hewitt
Absolutely fantastic experience took me and my son to get our eyes tested today all that staff where so lovely and helpful. Absolute pleasure to deal with and we look very forward to many more visits. Absolutely fantastic.
July 2023 by S Smith (Steveyd)
I love it here as nothing is too much trouble and they still have local branch near me.After waiting fir a hearing appointment on the NHS for 12months then have boots cancel on me 10times over 10 weeks I was beginning to give and couldn't hear.Scrivens both firstly in City centre and then three tuns delivered, I had an appointment in Days and hearing aids within weeks and the aftercare is amazing, I can't recommend highly enough.
May 2023 by Judie Mckinnon
Excellent service. Mandy & Freya were excellent. My first choice of glasses did not fit properly. They let me pick another pair at no extra cost. Would definitely recommend this branch .
May 2023 by Lel ?PoppyBlue#?
Awful experience, bought new varifocal glasses with coatings and insurance. Varifocals are bought under guise that you can change your mind and revert to separate reading and distance if they didn't suit you. Was told as I'd lost my varifocals. that I'd have to get like for like on the insurance and then as the time for changing my mind on this option would be out of time after I'd received the replacements, then basically I'd be left with varifocals instead of 2 individual pairs.. Not my fault it would take them that long to replace them and also in the knowledge that I actually wanted reading and distance instead anyways.. Very bad service on their part. So paid a lot of money for glasses I can't use...
April 2023 by N Black
Good service from the ladies at the front. The optician was very accommodating. The one disappointment hence the 4 stars is that my little one needed the toilet and they said that one wasn't avaliable for him to use. So we were sent on a wild goose chase trying to find a toilet and I know that there has to be one available in the building somewhere. I think it is important for them to be more accommodating to smaller people who may need to use the toilet.
December 2022 by Nicky Novo
Booked an eye test, received a missed call whilst I was at work, no message, no email when I arrive I was told my appointment had been cancelled and that they didn?t have a contact number for me (they did) or my messaging service wasn?t working (it is) that?s an hour out of my day wasted. Very poor they had ability to leave a message or email and didn?t. Did not waste my time rebooking.
November 2022 by Alex Woo
They sorted my grandads hearing aids out, no fuss, no trouble. They made him feel very at ease. All polite staff, especially the Male audiologist, outstanding service very happy
November 2022 by alex wootton
They sorted my grandads hearing aids out, no fuss, no trouble. They made him feel very at ease. All polite staff, especially the Male audiologist, outstanding service very happy
August 2022 by john bate
Great service
July 2022 by Indy Singh
A Great 10/10 ServiceFriendly Polite StaffVery WelcomingWide Choice of Frames / Value
July 2022 by Steven Lloyd
Hi I ordered my glasses over a week ago still haven't arrived not happy when site says two to three working days and the lady in the shop said I don't understand why the delay ??? Had heard good things thats why I used them disappointed ?
June 2022 by Sue Gould
Have been attending Scrivens at Oxley for several years. Never had a negative experience. Staff are always friendly, helpful and received a very thorough eye examination.
May 2022 by Michael Organ
Staff are very helpful and supportive of the good work and support local business directory
February 2022 by Dannii Bates
Fantastic opticians, Mandy and her team treated my elderly Dad and Me so well, I really enjoyed my visit with them today.
