April 2025 by sara richmond
Normally, this store is very good and was vital during the pandemic. Most staff are excellent, and I know them well; however, only 3 stars, not five, today because this morning I had harassment off a guy in the queue and staff did not intervene - it was very disturbing. Further, I asked for something to be processed by a member of staff I hadn't seen before. Unfortunately, they did not tell me at the outset that there was a problem and that led to a final mess-up - it ultimately led to the process failing. So, a lack of communication; a lack of concentration; and a lack of understanding because I had to repeat myself several times and explain it all in detail. That wasted everyone's time and put me in an awkward position. Not good.
February 2025 by royston hughes
A big thank you to Claire today for her outstanding customer service and helped me to the car with my basket of milk it's difficult to ask for help being disabled, but Claire went above and beyond her job responsibilities and should be recognised by the company and hopefully they will award her best customer service. Many thanks Claire
January 2025 by Stephen Petter
Really nice helpful staff
December 2024 by Laura James
Self service machines that don?t work with no staff to assist, only one person on the tills and a huge queue. Many products easily a third more expensive than the larger sainsburys down the road, if you charge more get the service back up to what it used to be. Vegetarian section was removed last year which was v disappointing. Staff are generally nice however this shop is just getting worse
September 2024 by Richard Hariri
Heavily overpriced for what is on offer (nectar being the biggest scam)
Staff are nice, hence it earnt a couple stars
June 2024 by Bingo 2020
It a nice friendly shop ???????
May 2024 by Mr Glaze
MAKE IT TESCOS staff have no intention on serving customers other then one member, and he?s always calling for assistance?
May 2024 by Petar Georgiev
Very good place. Pleasant and responsive staff
April 2024 by Ahmed Abdelrazek
Good servece
August 2023 by David Coushila
Very nice very lovely convenient shop at the right place. Visit from time to time when I am around. Recommended for a quick shopping definitely or something bigger there is enough to choose from.
April 2023 by Dawn Edwards
Walked into sainsburys this afternoon totally forgot to grab a basket but whist grabbing a few items I said it out loud ?I forgot a basket? then appeared before me a sales assistant (Tom) with a basket, great customer service!!!
March 2023 by S Smith (Steveyd)
Always well stocked
March 2023 by Ijeoma A
Great shopping experience
March 2023 by Annam Nasir
Thank you to Stacey for helping me get my daughters costume this morning. Brilliant customer service.
February 2023 by Barry Mugadzaweta-Broughton
Great convenience store for items that you might have forgotten After doing your main food shopping but I try and avoid at all costs as goods in these convenience Sainsburys are extremely expensive. They can?t say they don?t have the buying power, as they have but they will get as much cash from you as is possible.Another thing that I have noticed in this store in particular; they used to have a great reputation in quick service if more than 3 customers were queuing at any time. Staff used to ring a bell for extra staff at the counter but sadly this has stopped and now you could be in a queue of 10 customers some of whom might want lottery tickets sales which further hinders a shopper from quickly exiting the store.The car park is shared by Vets4Pets so it does get rather busy at times and when that happens you are in big trouble trying to park your vehicle. Another thing and I hate to add this one but the car park spaces are still designed for 1970?s cars which were thin so expect to get your new car either door dented or scratched by someone next to you trying to squeeze themselves into their car.
