March 2024 by Phil Hazleton
Never anywhere to park. Customer spaces are full of royal mail vans.
February 2024 by ?Tild
8-10am? What sort of sick joke is this, working people can never collect their missing parcels when you guys fail to deliver, actually pathetic and everyone who works here should except karma from above
January 2024 by Dennis Walker
Collected my parcel ok. Non of the usual(provide ID). Staff member was helpful. Not much else to say.
January 2024 by Ana Pascu
Never answer the phone !!!!! I just cannot believe it !!!!!!!!
January 2024 by Pawel ?Yakito?
Royal mail is a pathetic joke as a whole, but the opening times of this depot are a cherry on top.You couldn't be more pathetic and useless if you tried.First you "miss me" when I'm at home waiting, then you re-deliver my parcel when I'm back at work for 3 days every day without letting me re-book on the app. Then you send my parcel to this rubbish depot that's only open 2 hours a day and also closes when everyone is at work.You are a joke. Royal mail shouldn't be called "royal".A more fitting name would be "worst mail service on Earth". I'd rather have my parcels be delivered by a 5 year old on a tricycle.
January 2024 by Jane Luke
8 am till 10 am every day? Is it that exausting that all you last is 2 hours a day?Are you aiming normal working people could never reach you?Absolutely ridiculous!
January 2024 by jayne Proffitt
What a ridiculous time to be open, 08-00 to 10-00. How they expect people to go & collect items in that time limit is beyond me. Then I had to pay £2-50 as I was told the stamp was a fake. The Royal Mail had not put any warnings out to people to be aware of this. My 89 year old Aunt would not of known, plus I could not see the difference even when shown. I had not got the heart to tell her, but how many other stamps had she got that where fake.THANKYOU ROYAL MAIL FOR MY £2-50 BIRTHDAY CARD, PLUS WHAT MY AUNT HAD PAYED FOR IT & THE STAMP WHICH SHE WOULD OF GENUINELY PAYED FOR. I'M WAITING FOR MY CHRISTMAS CARD TO NOT ARRIVE TILL I COLLECT & PAY ANOTHER AMOUNT FOR.
December 2023 by G S
extremely poor service the last few months. post and parcels delayed by weeks or go missing. no point trying to call or email them as you will not get a satisfactory response. They are only open between 8-10 which is a very awkward time frame to go and look for missing letters or parcels.
December 2023 by Lauren Graham
Never answer the phone my post always arrives opend! Orderd a pair of boots that wasnt cheap! And the delivery driver litreally handed me them opend no box no packaging if they cant steal what they want out your parcels they'll break it out of spite they never answer the phone im sick of my post being stolen im sick of my calls being ignored. It wont allow me to add a image other wise i would. I just want whats rightfully mine my post is none of your concern you simply need to deliver it! On time not 3 weeks later
December 2023 by Rebecca Vale
Had problems with this place for over a year now, 1st there wasn?t a regular post man, now there is but doesn?t check the addresses properly, Iv had post turn up here for other streets and I?m pretty sure my post is ending up at other peoples houses, I have made numerous official complaints and still no change to the service, they?ve shortened the opening times so it?s harder to go there, Iv had a parcel that Iv been waiting nearly two weeks for now going up everyday and nothing, post man hasn?t been to my house for over a week, Iv just tried to call repeatedly from 9.30 - 10 no answer and then the phone got took off the hook at 10.05, clearly the staff a too lazy to answer the phone, when you go there they act like it?s hard Labour to go check your pigeon hole. The place is an utter joke and has been for well over a year!
December 2023 by joe higgz
Delivery driver came onto my estate drove up road then turned around and drove off, then i get a update on tracking saying unable to make delivery attempt! More like he couldnt be bothered to even get out the van to attempt a delivery, it not just parcels, they are useless with delivering letters, i can go 4 weeks without post i have complained to royal mail twice and both times they have improved nothing no other delivery company have issues delivering to my address so obviously royal fail cant do a simple job!!!!! Absalutely useless!
December 2023 by Khalid Waheeb
Good service for all customer
November 2023 by Rob Cotterell
My parcel has gone to the wrong address and the so called proof of delivery picture is a joke as it gives no clue where its gone to and the parcel is not even in the picture, had to give 1 star in order to be able to post this but that is 1 star too many
November 2023 by Mark Wilbrey
Big shout out to Amanda who tracked down my parcel I needed urgently! She not only was successful but delivered the parcel after hours to my address just around the corner- this is what customer service is all about going to extra mile ! - Thank you Amanda !
November 2023 by Louisa Payne
The postman/woman tried to deliver my parcel/letter (not sure what it is as waiting for it to be redelivered) to my neighbours address, they were away on holiday so I?ve only just got my slip to say they have my parcel. It?s become quite a regular thing with where either my neighbours have our letters and parcels and vice versa.
