March 2025 by Francesca Bolton
This hotel has never let me down, my only issue is that it is difficult to get to when walking from the station as a disabled individual. Cobbled streets and narrow paths and slatted wooden walkways can be difficult to navigate but, I know there's little the hotel can do about that. On the whole an immaculate hotel, very professional staff and a great night's sleep
March 2025 by Daniel Carter
First of all, it is worth noting the excellent service. The staff is very friendly and attentive, always ready to help and answer all questions. Check-in was quick and without problems, the room was clean and cozy. Everything, from furniture to plumbing, is in excellent condition, and you can see that the hotel keeps cleanliness and order.
March 2025 by Seren Barnes
Food and room was good, staff in the restaurant was very nice especially peps, she was extremely helpful and accommodating :)
March 2025 by Shelly Gees
Very comfortable and clean room. No problems. The staff were extremely helpful and had a great breakfast
February 2025 by Paul Waugh
Vending machine charges £2.70 for a small bottle of water. Shocking. Anyway, hotel is fine. No window that opens, air con won't go below 21 deg in winter.
February 2025 by Giedr? Buzait?
I was well impressed how being right next to the train station there was no noise or vibration inside. Also location is not bad as one might fret about, short lovely walk to the centre, Aldi next door.
February 2025 by Donald
Rooms, mattress etc very old; wifi doesn?t work
February 2025 by Carol Woodifield
Shame about the Blubrick being closed except for bookings from guests staying as it doesn't allow for guests to have late evening/night drinks or meals
Walkability: Easy walk from the station that could be improved if the local council re-opened the subway next to the station
Food and drinks: Breakfast is okay but because of having to be a guest of the hotel unable to get a meal with friends in the nextdoor Blubrick
February 2025 by Stuart Phillips
Perfect hotel for the railway station,
Rooms are big and comfortable.
Friendly and efficient staff
February 2025 by Alan Williams
Great budget hotel, city centre location, clean room, comfy bed and great value for money breakfast
February 2025 by Jay
What I can say about Premier Inn First the hotel is good not a good spot for a hotel tho the signal isn't great especially for WiFi it's not good at all but apart from the room it's self bed bathroom were good decent bed to sleep in nice clean bathroom and toilet smelt ok tidy inside staff when checking are good kind and attentive the inly bad experience I had were going for a evening drink opposite the hotel the pub called the blue brick that really deserves 1* probably not even that as we walked inside we about to order drinks they said the wasn't ready yet so we were asked to wait couple of minutes which I didn't mind turns out we waited 20mins just for them to change a barrel over excuse me it doesn't take 20mjns to change a barrel it's literally 5mins the lady who tried to serves wasn't really welcoming the look how she approaches me as if she thought not another customer I wanna go home came across very uncomfortable in the end I decided to leave and go back to my hotel room and chill out there but all I can say is good hotel but facilities for food and drinks atrocious NEVER RECOMMENDED just head into town for a meal and drink cause that would be ideal if your travelling like myself
February 2025 by Andrea Cooke
Rooms are looking very old and tired... the bathroom is also not in an excellent state of repair.
The room was clean but it felt like I was staying in a one star hotel abroad. Compared to the London Premier Inns this was its poor sister who is homeless. I stay in a lot of hotels for work and I'm really balanced in reviews as it's a business
You also have to pay for ultimate WiFi which is shocking, I had to hot-spot my laptop from my work phone as the paid WiFi was awful.
February 2025 by Hi
Next to the railway station, but convoluted journey on foot since subway closed from station..easy enough by car.
Staff etc cannot be faulted
Really helpful
February 2025 by Rasa Gulbinaite
Rooms are clean, staff is wonderful! I recommend getting breakfast and luckily you meet Peps. She went above and beyond for me. Thank you, you made my day!
February 2025 by Peter Powell
A nice hotel and handy location.
Rooms: Really clean, spacious room with a very comfy bed.
