August 2025 by Julija Safonova
I had a very unpleasant experience with the lady called Isma in the men's department, St.Johns shopping centre in Wolverhampton. She was serving one person before me, on the tills. And it took her an ages to attach security tags back on returned by customer stuff. Why you would even do it if you see there are some more people are waiting to be served? Isma is very very slow. I felt under impression she does not understand what she is doing and where she is. I am sorry, but why would you guys even employ such a worker who is not there???
January 2025 by Keith Bradburn
Always find staff helpful and professional and polite . Does get busy but it?s a small shop so to be expected
July 2024 by Khubaib Ahmed
Next is usually a great store, but the manager at this location was terrible. There was an issue with the Girls 6-12 section, as the section banner was not displayed vividly. The manager was not willing to help. Later, when I returned to the section, I found the right section and saw many t-shirts available for ages 7-12. I decided not to shop there and will visit other brands or centres instead.
April 2024 by Del
Filthy unclean changing rooms. Alerted duty manageress who blamed lazy cleaners and management neglect. Basic lack of respect for people is why Wolves City Centre has deteriorated.
January 2024 by Steven Mcdaid
Slow service
January 2024 by Victoria C
Absolutely fantastic helpful staff. I wish I knew the lady?s name that helped me in the baby wear section. She was fantastic! So helpful and friendly. This is my go to Next branch now!! 5????
January 2024 by Rocroe
Online orders are shambles. Parcels received with missing items. Text messages received saying item is ready to collect from store. Get to store, items are not there. Customer service call centre is outside the UK !! Last but not least older Indian woman at till downstairs long dyed black hair St Johns Wolverhampton store is rude & miserable.
January 2024 by Ivana Sharma
There?s a women in there asain, miserable looking completely been rude towards me. Her name Tina. I must say she?s been abusive towards me and manipulative. The way she puffs her breath at me and most recently trying to spit in Costa when I last saw her. Honestly it?s rude how she thinks it?s ok but honestly if it happens to her I?m sure she be stressing out thinking it?s not ok. So don?t do it plus she?s pretending to care when she?s being completely abusive. It?s disgusting plus her breath wasn?t nice so my advice is to stop because it will put a lot of people off. I know she was making the poeple upstairs in Costa uncomfortable before. I hope she realises it?s not on. You can see the insecurities in her eyes and face. I?ve seen it for myself the way she gets jealous looking at other girls. Not right for person to be working there. Wishing bad on me like she has every right too. I?ve blocked her social media as she was trying to get to personal in my space and always watching my move which was scary. The rest of the staff there are lovely and welcoming but her I don?t trust. Because of that it?s put me of coming back.
January 2024 by Iwona Oszczapisnka
I love mostly the coffee that they sell, you can buy clothes and drink some nice warm hot chocolate. I reccomend this a lot as I go here at least 2 times a week.
August 2023 by Neil
Good shopping environment, quality of clothes is good, customer service is always good, helpful and friendly.
August 2023 by Mary Richards
I had to return an item on behalf of my daughter in law, i was feeling unwell while being served by a lovely lady, she went out of her way to get me some water and check i was alright, she ensured the whole transaction was smooth and efficient, i didn't get her name, but such a wonderful staff member, with customer care as her focus.
August 2023 by Kamalpreet Singh
Have been here multiple times to collect and return some of my parcels. It's always been quick and easy, and the staff members are incredibly friendly too.
June 2023 by Colin Green
Not as big a range as some Next stores.
April 2023 by Victoria Copson
Absolutely fantastic helpful staff. I wish I knew the lady?s name that helped me in the baby wear section. She was fantastic! So helpful and friendly. This is my go to Next branch now!! 5????
April 2023 by Emma Neale
Love experience in Next today, the atmosphere was peaceful and easy to shop, the staff are so lovely and polite. I love the Apoh Vincent Van Gogh clothing line! It's become a staple in my wardrobe!
