August 2025 by Sarah Brown
Bullied/Forced to give over my email to get a paper receipt. This new look now has a policy that to get any type of receipt you have to give over your email or leave with no proof of purchase. It wouldn't be so bad if you were warned about this but I was told after already paying. Won't be shopping in store again.Served by Nina who was adamant that this was store policy.
December 2024 by Pav Bhogal
Stores lovely but the service at the tills is the slowest I've ever seen. They have one person serving while 10 people in the queue. One customer takes forever to serve. You see other staff members around but they don't jump on the tills, just hover around. Needs improvement!!
November 2024 by Mitskijoy
Wonderful staff, lovely shop and well stocked
September 2024 by Priya
Staff are way too slow on tills
January 2024 by Stacey Nagi
Clothes tend to be hit & miss here. Like how they have a petite range at the back of the store. Albeit not much of a selection it's still nice to see. Changing rooms are always available which I like and service is average wait time. Staff always seem okay and friendly.
January 2024 by Faiza Anjum
Nice stuff. I love to go here again
November 2023 by Hilda Duncan
I most often find something I like.Not too expensiveA great range of clothes, shoes, handbags everything you want is in New Look.
September 2023 by June Thomas
Found just what I was looking for, something smart but casual, the store was easy to navigate and the young lady at the till was very friendly, overall a positive experience.
August 2023 by Michelle Lewis
Brilliant store and excellent customer service, fantastic trends best store in Wolverhampton.
August 2023 by Annie Fletcher
Fantastic Team. Love this store..
August 2023 by Marika Maja
Great selection of clothes!
August 2023 by Izabella Gruchot
Great team very helpful
June 2023 by .
Clothes tend to be hit & miss here. Like how they have a petite range at the back of the store. Albeit not much of a selection it's still nice to see. Changing rooms are always available which I like and service is average wait time. Staff always seem okay and friendly.
April 2023 by Juliana Lopes
Good customer service.
November 2022 by Chachki x
Staff aren?t very friendly. Was waiting by the changing rooms for about 5 minutes and no one acknowledged us, a couple of members of staff kept walking past me just staring and not saying anything. I?ve noticed this is a reoccurring thing with staff who work in Wolverhampton retail shops.
