April 2023 by Mehra saab6606
Ravinder, our personal banker, was very helpful and friendly. Actually, the whole atmosphere was very welcoming from the first moment we stepped into the bank and were guided over the seats to wait for our personal banker, no more than 5 minutes. They helped us as if we were their first customers of the day when we went an hour before closing - sorry guys, it's still Saturday for us! :) thanks a lot!! We felt treated as human beings better than a number and that's nothing a higher interest rate can beat! Very happy with our choice!
January 2023 by Callum- C
If you are planning to go on a Saturday the main kiosk will be closed so if you need to withdraw cash it can only be your daily limit.
November 2022 by Mary McCoy
Extremely slow telephone banking...Horrid website!
May 2022 by Roy Lock
Staff always friendly but the wait time this week was quite a long time just to talk with someone about my account
March 2022 by Zoe Rappa
I hate going into to branch, staff are always rude and unhelpful, only had to pay some money in took forever. Customer service is non existent now.
September 2020 by Jack Turner
Staff are friendly and helpful. Nice and quick. The new style of high street banking takes a bit of getting used to though but they do still have counter service hidden round the back if it's needed.
September 2020 by Robin Elliot
2 female employees claire and Sharon extremely rude ladies, made me incredibly upset for simply asking for a paper statement so I could be paid by my employer and pay my rent. I have never been spoken to in such a way and has left me shaking with anger. Avoid natwest at all costs.
September 2019 by Oleg Karaev
Nice place
September 2019 by Revoloutional
Lacks customer service when wanting to pay money in, normally only one person with 8-9 people in queue.
September 2019 by Magical Blessed Jade
The Staff are very Helpful at this branch
July 2019 by Dijon Brooker
Appalling. There was barely anyone in front of me and I didn't move. I'm on my lunch break and asked why there was only one person on the till I was told 'it's a business counter' and my only option was to stand there and wait.
July 2019 by Louise Parkes
Who wants to deal with a machine to deposit which is unreliable ,deposited 200 showed I deposited 120, 80 was stuck in the machine ..had to wait until the customer service staff went into the machine pulled it out and gave it me back ,all time consuming and very unreliable
May 2019 by Universal Link
Bringing the branch into the modern age with the new self service machines. Quicker and easier.
May 2019 by Vinushan Creations
Have to wait 1hour. Customer service really bad at Wolverhampton branch.
March 2019 by chomerly
Not even worth bothering with as a bank now.
