January 2025 by Anthony Watson
Nice big mac
January 2025 by Craig Beards
Do not use the My McDonalds app to order from this particular venue (Cannock Road) as items regularly are missing from order
January 2025 by Debbie churm
Poor service delivery drivers get priority over the drive through always have to park up and wait while they walk in and out constantly
December 2024 by Kay99x
Never have anything in stock, everything?s not been available for over a week plus now
December 2024 by serenity spike
Very slow service and the place was empty. Also didn't actually blend the ice drinks. I'd say avoid this McDonald's rude staff very slow service
December 2024 by K S
Nice food
December 2024 by Andy on Tour Broken Dreams
Theo and Holly absolutely brilliant an asset to your restaurant. Mc Donald's should be extremely happy to have them on board A1
December 2024 by S S
Super slow
December 2024 by mark
This is the 4 th review I've left and sad to yet again that place is a joke the management and team members need a complete overall. And I think trading standards should be notified of there poor performance.
December 2024 by Happy News
Food was fine, when it arrived. Very slow service, and it seemed that the drive through and delivering outside to people in their cars was a higher priority than the customers waiting in the store. Other staff just waiting around seemingly not doing much.
Despite there being two disabled parking spaces, these were used by Just Eat delivery drivers and people without blue badges, meaning I had to struggle out of a smaller space. Nothing was done about this by staff.
December 2024 by XxSunshinexx
Worst McDonald's I have ever been to. Do not recommend
November 2024 by Rubixio 7
I?m absolutely appalled at the behaviour of the managers at this establishment. They will be lucky if I don?t report them to higher up! The whole order was completely wrong and the manager was very snotty about it saying she wouldn?t refund us all she can do is replace what?s wrong. When it?s brought to the counter she slams it down, gives us a dirty look and says ?enjoy?.On top of that, food was cold and the same manager was standing talking to other colleagues about their plans for the weekend while our order was sitting on the side. I cannot believe the behaviour of who is promoted to manager these days. McDonald?s, you need to sort yourselves out!
Kid-friendliness: Not at all kid friendly. The staff are constantly using profanity, there?s always a bunch of teenagers acting inappropriately
November 2024 by Denise Pinkerton
This is the worst Macdonalds in the area. We waited ages for our food. Even after we complained we ended up having to go inside to collect our food.
November 2024 by Rob Barber
It's maccies.
November 2024 by Kachar 31
Horrific, we don't live too far so this one is convenient for us when we do need to go, other than that we drive the little extra to a different McDonald's. Over the years we've had plenty to complain about and nothing has changed, a 50/50 chance of getting an order correct, recently our last 2 trips have been terrible, firstly we went in and within minutes it said our food was ready to collect, but 20 minutes later still waiting. Whilst the young girl behind the counter came out and stood with her friends putting in their order on her phone and got their food before ours, my husband asked her where ours was and she said she'd go check 2 minutes later she came back and asked if he was waiting to be served! Our food eventually came. 5 meals in one bag was ridiculous, it didn't even fit in and had to flag someone down for another bag. Husband asked for a chicken big mac, he got a beef one.
Then our other trip the coke was more than flat, it tasted so bad i thought something else was put in it!! I chucked it asap, i only had a cheeseburger but looked like someone dropped and stood on it. We've found hair in our food before and drinks are warm and hardly filled. It's not gourmet food so not hard to get wrong, but after this I can honestly say i will never go back. This place needs a major revamp of working machines and employees or shutting down!
