August 2023 by Google user
Got there at 10:15, queued for 15 mins, told me when I got to the front that breakfast had stopped. I advised the woman that they still had the breakfast board up advertising it was available. Don?t know her name but she was very rude! Went to Costa instead - very friendly and helpful
August 2023 by 776eddiet
Had a £140 fine today from CP Plus who run the car park. It?s down as free on the website yet I was charged for not paying. My details were registered correctly at reception. The company claim to have sent two notices, I received none. 2nd time this scam has happened. Please take photos of the registration on arrival and get something signed by staff, for an appeal or when you go to court.
July 2023 by lizcH7421DP
Cracking staff - Gina and Em were super helpful and friendly. Made what can be an impersonal experience, much better! Hotel itself was very clean and comfortable, well equipped with good parking and easy access to nearby facilities.
July 2023 by 76geoff
Apart from problems with the online booking process, this Travelodge was good value for money and well-placed for the towns of the northern end of the Birmingham area. Clean environment, efficient reception staff, and well shielded from the noise of the horrendous M6
July 2023 by adelechilds
Really lovely welcome from all the staff. The room was incredibly clean and the location was excellent. Overall I would definitely recommend this travel lodge. It was handy having the services on site also
July 2023 by 23harvey
The hotel is condition was absolutely horrendous. I had to move rooms three times. There was a failure to inform me that the entrance to the service station would be closed due to roadworks, and I spent two hours driving around, looking for a way to the hotel in the early hours of the morning. The carpets were absolutely filthy, I would need to wipe my feet on a towel before getting into bed. The room stank of damp, and there was actually mould, forming in the bathroom near the ceiling area, there was no extractor fan, or at least it was not working. No plug sockets beside the beds, I had to charge everything at the desk. When finally, settling into the third room, the desk chair was absolutely covered in thick layers of dust, as I wiped it off, a cloud of dust filled the room. The towels were marked with brown stains, even the receptionist was aware that some were marked and was checking for them in front of me. I?m absolutely appalled, especially having spent close to £400 on a completely disgusting place.
July 2023 by Throupej
First impressions can be deceiving. Always a lovely warm welcome here. Staff are friendly, rooms are spotless and you get a great night's sleep. So quiet here.we use it every time we go awsy to break the journey between Cornwall & Yorkshire
July 2023 by georgegill927
I stayed at the travel li lodge Hilton at Birmingham , the hotel is in need of a total revamp , from the worn carpets in the halls to the smelly rooms, please do something Travelodge . Definitely avoiding this at all costs
June 2023 by williamlO8457MO
The hotel was the best we have stayed in, the staff were so friendly and helpful, the room was clean, tidy and spacious. The shower was brilliant, kept it's temperature even very hot how my girlfriend likes it. We would recommend this hotel to everyone 100% Thank you for agreat stay
June 2023 by gedl33tmf
Hard to get sleep with noise during the night. There was shouting that happened sporadically, the fire door was opened a couple of times and slammed closed. It would also be good to have a chain and a mortice lock on the inside of the door.
May 2023 by Explorer260384
I got let down by the RAC after a breakdown and was literally dumped at the services , no car , cold wet and hungry at 10pm I went over to the travel lodge and was met by a lovely young receptionist called Em , she went obove and beyond to help me out got me booked in and sorted out my car key for recovery , I had no charger plug for phone which she kindly provided for me all was good nice shower comfy bed perfect . So Em at travel lodge m6 southbound Hilton park services can?t thank you enough
May 2023 by Daf1
Basic, bargain price, functional overnight stay en route. Friendly staff on the front desk. Room large enough, comfy and clean, although it appeared a bit tired. Don't leave it too late to eat, as the motorway services close much earlier than expected.
April 2023 by Y5525IZclairev
We really enjoyed our 2 day stay. The hotel was lovely & clean, everything worked and the staff are really friendly. Special shout out to Ringo who was amazingly helpful as we didn't know the area :-)
April 2023 by O6035OLchristinap
Perfect hotel for when you just need a comfy clean bed, fluffy towels and a decent shower. Couldn't fault it. Free parking outside and a warm welcome even when checking in at 11pm. Would definitely stay again if in the area.
April 2023 by Z917JBandyh
Had a great stay staff friendly room clean and had everything I needed it would be good if there were usb points by the bed but didn't detract from my stay think the ladies name was Mel very pleasant asking how my journey was and if I needed directions for the next day which was nice will definitely recommend
