July 2023 by mark davies
Nice staff
March 2023 by pauljohnreynolds1
Never any problems and staff are always polite
October 2022 by FRAU SCHATZ (DAME P)
Great service
October 2022 by Petar Jovicich
Very friendly staff and eager to help
October 2022 by Pauline Mitchell
Great service
June 2022 by JAMES RICHARDS
Can you please tell me, If I call in will someone speak to me. Halifax across the road don't, I am a customer of 25yrs+
April 2022 by Eddie Monk
What a joke of a bank - I have been ringing constantly for 2 days to stop an account of a deceased relative. They just do not answer the phone. It cuts off after 6 minutes and then you have to do it all again!!PS: At 16:23 on the second day the phone was answered!!PPS: Dan thinks a 2 day wait is a good thing? Just for clarity, I was ringing the branch NOT the other number on the website.
March 2022 by Leopold
Can not get through on the phone to speak to adviser.
February 2022 by Georgina Watkin
Needed help with a banking problem, new teller she did her best but her colleagues where very unhelpful. Thinking of changing banks ?
August 2018 by Adam Langston
Always very helpful when I go in
February 2018 by Pete Lewis
Don't open Saturday window fronts appear to look filthy
January 2017 by Kris
My former bank. Always friendly staff, there's only two teller windows and no pay-in machines so you do have to wait some times. They do their best to triage people in the queue who don't need to be in the queue to their credit.The reason I switched banks is because the core concept of the Co-op is not being like other banks, doing a lot of community work and ultimately acting more ethically. They hired a non-expert, in fact someone from outside the banking profession as a CEO - it didn't go well. They endangered the stability of the bank by trying to buy hundreds of new branches (its a tiny bank - where did they get that money from? Debt. In uncertain times, that's probably not a good idea. I don't want to wake up to a co-op localised banking crisis due to mismanagement). And they broke their ethical policy. I believe there should be some penalty for companies acting so irresponsibly and breaking such promises, so I left.It's a shame really, they do put a lot of money into community projects, however when the board hired such a man as CEO, even though he's been removed, the board haven't. What's to stop similar things happening again?
November 2016 by Kris Bolton
My former bank. Always friendly staff, there's only two teller windows and no pay-in machines so you do have to wait some times. They do their best to triage people in the queue who don't need to be in the queue to their credit.
The reason I switched banks is because the core concept of the Co-op is not being like other banks, doing a lot of community work and ultimately acting more ethically. They hired a non-expert, in fact someone from outside the banking profession as a CEO - it didn't go well. They endangered the stability of the bank by trying to buy hundreds of new branches (its a tiny bank - where did they get that money from? Debt. In uncertain times, that's probably not a good idea. I don't want to wake up to a co-op localised banking crisis due to mismanagement). And they broke their ethical policy. I believe there should be some penalty for companies acting so irresponsibly and breaking such promises, so I left.
It's a shame really, they do put a lot of money into community projects, however when the board hired such a man as CEO, even though he's been removed, the board haven't. What's to stop similar things happening again?
