June 2023 by Ronnie Lou Baugh
2 people on the prescription desk and no one at the counter to purchase stuff takes ages for someone to come to you.
February 2023 by Linda Situn
Very poor customer service.My repeat prescription is never complete and ready to pick up on one journey. What about the elderly who don't drive and have long distance s to walk and make repeated trips in the winter. Manager and staff are poorly organised and hold our custom to ransom as they know we are unable to travel elsewhere.We are sick customers and are not cared for appropriately from staff whose job is to care for people.They have a month to prepare to have stock in but we always have to return 2nd and 3rd time to collect incomplete orders. They pass the buck everytime and don't take responsibility therefore service is never improvedNot happy with them at all but I have nowhere else to go.Today I could not go to work because I'm sick due to not having medication on time and have lost a day's work.They the manager doesn't careLinda Situn
November 2022 by Juanita soltys
Been using this branch for over 5 years for repeat prescription plus other needsLast 2 months has been appalling Items not given as packed separatelyThis month no request sent so delay in receiving vital medicines
October 2022 by Pavandeep Gill
Please don't order click and collect from here.I ordered an item and did not collect it. When I went to collect the item, I was told by staff at the store that it had been sent back. I then rang customer service who said it has not been sent back. They tried to contact the store for confirmation and were unable to do so for approx 4 weeks. I had an email saying they have managed to contact the store, who confirmed the item had been collected.This has not happened, so I've asked for proof which they are yet to provide. However, please be careful ordering click and collect - there is something suspicious going on, so I have asked boots customer services to investigate further. I'm presuming they have CCTV.Just be careful - I lost £50 but this could be a lot more if you order to this store.
July 2022 by Dave Spruce
10 minutes stood by the counter without being acknowledged then being hit with outrageous prices for pain relief gel, £18 for 100grm of Voltarol, never again.
January 2022 by Linda Taylor
Always friendly and do their best to help you whatever you ask for. Will even ring other stores to see if they have something they haven't got for you. Always use this pharmacy out of the 3 in Wombourne.
January 2022 by Karen Gwilliam
Awful, don't think they know what they are doing. Stay clear.
January 2022 by Kay Davis
Very helpful staff for a small boots
November 2021 by Jackie Acaster
Always a favourite. Boots is a well-known brand originating from Nottingham. Great range of medical and cosmetics on offer. Available to pick up goods ordered on-line which saves time and trouble. No need to travel far for that loved item. This of course reaffirms the council's advice to shop local!!
October 2021 by Rebecca Silverwood
I would agree with all the comments about Nav he was wonderful so professional and a really nice person . I am assuming he has moved on and things now have become a little chaotic . I hope they settle down as it was always such an excellent pharmacy it?s a shame if it changes.If Nav no longer works for Boots then they should be very sorry because he was I am sure their best asset.
October 2021 by Carl Fisher
Stay clear of this place.. Very rude to my wife.. Told her " don't roll your eyes at me..." when they had messed up arranging my prescription. The shop is very dirty too, look around at the filth on the floor and under the shelving...
August 2021 by Carole Hughes
These staff in here are great. They have always been helpful, friendly and approachable. I have my meds on repeat and they are always ready. The pharmacists are so friendly and helpful and the staff are cheery and try to help as much as possible. Store has small stock but all that I need.
July 2021 by Jackie Dalton
Superb staff always happy to help nothing is to much trouble for then
July 2021 by Pip Davis
Excellent customer service, lovely friendly helpful team, nothing too much trouble ever.Highly recommended
July 2021 by Clair Hill
Love Giggetty Lane Boots The Pharmacist is knowledgeable in all areas and the staff are lovely and go out of their way to help all customers 2nd Review for me and I would like to express with gratitude and love for the staff and for the volunteers whilst going through the covid19 how brilliant they all are with every meticulous attention to detail even though it is a stressful time The staff really care about all of there wonderful customers and for that We would all like to say A very big Thank You To All xxx
